Derek Young
Jeannette,PA
Summary
I'm an efficient Clerk known for high productivity and ability to complete tasks swiftly. I possess skills in data entry, record keeping, and customer service. I am experienced in time management, communication, and organizational abilities, ensuring seamless office operations and positive client interactions.
Overview
21
21
years of professional experience
Work History
CLERK/ASSISTANT MANAGER
FINE WINE AND GOOD SPIRITS
JEANNETTE, PA
09.2022 - Current
- From Sept 2022- Sept 2024 I was a Clerk. My duties included stocked shelves, rang register, unloaded trucks, provided customer assistance, and checked and pulled license orders.
- From Sept 2024–Present, I am an assistant manager. My duties include stocking shelves, ringing register, unloading and entering trucks into SIM, providing customer assistance when needed, checking and/or pulling license orders, Open/Close the store, helping the employees with customers, canceling orders at register, helping customers with returns, checking/answering E-mails, making and accepting change orders, checking for consumer orders, pulling limits at register and dropping money in safe, making sure store money is accurate whether I'm opening, closing, or between shift changes, dealing with and trying to improve or defuse relations between Employees, and filling/printing out necessary paperwork such as minute meetings or monthly reports.
RURAL CARRIER ASSISTANT
UNITED STATES POSTAL SERVICE
MURRYSVILLE, PA
02.2018 - 02.2022
- My duties included sorting the mail, marking & loading packages & mail into the delivery vehicle, & delivering the mail and packages to recipients on the assigned route.
CASHIER/SERVICE DESK/CASH OFFICE/HOT FOODS COOK/HOT FOODS ASSISTANT MANAGER
GIANT EAGLE
GREENSBURG, PA
08.2005 - 06.2018
- As the Assistant Manager of hot foods, my goal was ensuring the employees completed the tasks listed above, as well as leading by example when necessary. I also completed the daily food supply order and ensured the beer and wine lead completed resupply orders.
- As a Hot Foods Cook, my tasks were ensuring the foods for the hot case were cooked and packaged before 10am, preparing any food orders for the day and operating the cash register for the hot foods and beer and wine areas.
- As a cashier, my main objectives were scanning items in a timely manner and assisting customers to find everything they needed.
- As a service desk associate, my objective was solving any customer service issues, following company policy.
- As a cash office associate, my goals were to ensure the lottery machines, cash registers, and self-scanners were zeroed out and had the money necessary to begin each day and were balanced at the end of the day.
Education
Associate's Degree - Welding
Westmoreland County Community College
01-2016
Associate's Degree - Liberal Arts
Community College of Allegheny County
01-2009
High School Diploma -
Valley High School
06-2005
Skills
- Register operations
- SIM/SIOCS data entry
- Inventory receiving
- Order processing
- Cash handling
- Store operations
- Microsoft Excel
- Microsoft Word
- Team supervision
- Document control
- Problem solving
- Time management
- Customer service
- Customer satisfaction
- Scanning and copying
- Telephone etiquette
Timeline
CLERK/ASSISTANT MANAGER
FINE WINE AND GOOD SPIRITS
09.2022 - Current
RURAL CARRIER ASSISTANT
UNITED STATES POSTAL SERVICE
02.2018 - 02.2022
CASHIER/SERVICE DESK/CASH OFFICE/HOT FOODS COOK/HOT FOODS ASSISTANT MANAGER
GIANT EAGLE
08.2005 - 06.2018
Associate's Degree - Welding
Westmoreland County Community College
Associate's Degree - Liberal Arts
Community College of Allegheny County
High School Diploma -
Valley High School