Deriam Lopez
Saint Paul,MN
Summary
Dynamic and results-oriented professional with experience at Dicks Sporting Goods, excelling in sales techniques and store layout optimization. Demonstrated ability to enhance customer satisfaction and streamline merchandise management. Skilled in teamwork and maintaining high standards of cleanliness, contributing to efficient operational flow. Achieved significant improvements in customer engagement and store organization.
Overview
2
2
years of professional experience
Work History
Floor Associate
Dicks Sporting Goods Distribution Center
Woodbury , MN
06.2024 - Current
- Maintained knowledge of current sales and promotions, policies regarding payment methods, returns, exchanges.
- Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
- Assisted customers with locating merchandise in the store.
- Processed payments for purchases using cash registers or point-of-sale systems.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Commercial Cleaner
DIL cleaning
Oakdale, MN
05.2023 - 08.2023
- Followed procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Coordinated with other cleaning staff to ensure comprehensive coverage of all areas.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Dusted furniture, machines or equipment.
Education
High School Diploma -
Tartan Highschool
Oakdale, MN06-2025
Skills
- Sales techniques
- Shelf stocking
- Visual displays
- Store layout optimization
- Loss prevention
- Merchandising strategies
- Certificate of marketing skills
Affiliations
- Soccer club and varsity player.
- Youth leader at the church
- Enjoy traveling
Accomplishments
- Career Skills Certificate: Marketing Fundamentals.
- Academic achievement x3.
- Varsity letter.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Floor Associate
Dicks Sporting Goods Distribution Center
06.2024 - Current
Commercial Cleaner
DIL cleaning
05.2023 - 08.2023
High School Diploma -
Tartan Highschool
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