I am a hardworking, first generation American with a passion and drive for success. I work hard at every task I'm faced with, including adapting to life as a tetraplegic.
I strive for excellence no matter the job, and I use my people skills and training on the job to accomplish all goals and tasks.
I am dependable and punctual and can always be counted on.
I garner relationships with friends and co-workers to make the workspace as fun and relaxed as possible.
Overview
15
15
years of professional experience
Work History
Office Assistant
Britt and Company LLC
11.2023 - Current
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Contributed to a positive work environment by fostering open communication among colleagues.
Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
Input data into spreadsheets and databases.
Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Assistant General Manager
McDonald's
05.2009 - 07.2018
Handled cash accurately and prepared deposits.
Motivated, trained, and disciplined employees to maximize performance.
Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
Managed team schedule with eye for coverage needs and individual strengths.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Assistant Front End Manager
Market Basket
09.2014 - 05.2015
Assisted Front End Managers with cashier/sacker needs such as item voids, price checks, and cash controls.
Managed evening operations after Front End managers left for the day.
Restocking overstock items and maintaining the appearance of grocery aisles.
Education
Associate of Science - Business Administration
Middlesex Community College
Lowell
12.2023
Skills
Customer Service
Positive Attitude
Time Management
Data Entry
Dedicated Team Player
Verbal Communication
Prioritizing Work
Scheduling
Relationship Building
Timeline
Office Assistant
Britt and Company LLC
11.2023 - Current
Assistant Front End Manager
Market Basket
09.2014 - 05.2015
Assistant General Manager
McDonald's
05.2009 - 07.2018
Associate of Science - Business Administration
Middlesex Community College
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