Dericka Henley
Warren,MI
Summary
Quality control professional with commitment to maintaining high standards and ensuring product integrity. Brings extensive experience in conducting thorough inspections and contributing to process improvements. Known for fostering teamwork and adapting to evolving production requirements while consistently achieving quality objectives.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Quality Inspector
Veryable
03.2022 - Current
- Reduced defects in production by implementing meticulous inspection processes and protocols.
- Documented findings and produced reports to aide management in assessing and correcting quality concerns.
- Collaborated with production teams to identify and resolve quality issues promptly.
- Collaborated with production staff to establish and meet quality standards
- Developed and maintained comprehensive quality documentation, facilitating easier compliance with regulatory standards.
PCA
McLaren Hospital
01.2018 - 03.2022
- Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries
- Recorded Inputs and outputs
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Supported patient admissions, discharges and transfers to promote team efficiency
- Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection
- Assisted in providing patients with nutritional needs by transporting food trays and aiding with feeding
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention
- Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting
Custodian
GCA Services
02.2013 - 12.2017
- Responded immediately to calls from personnel to clean up spills and wet floors resulting from ceiling leaks and plumbing problems
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness
- Cleaned building floors by sweeping, mopping, scrubbing and vacuuming
- Kept janitorial closets clean and organized
- Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events
- Inspected facility and grounds and picked up any trash
- Identified concerns with facilities, including repair needs and major maintenance concerns, and escalated issues to management
- Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash
- Maintained optimal supply levels to meet daily and special cleaning needs
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals
- Trained new custodial staff on best practices and operational procedures.
- Checked in and stocked inventory throughout facility.
- Maintained positive relationships with coworkers by providing support in their tasks and sharing knowledge about best practices in custodial work.
Deli Clerk
Oakridge Market
05.2011 - 02.2013
- Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm
- Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices
- Offered product samples to customers, generating additional sales through taste-testing
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
- Used downtimes to prepare ingredients and restock supplies for expected busy periods
- Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers
- Opened new inventory and rotated stock by dates to maintain freshness
- Stored refrigerated and frozen items at correct temperatures to comply with food safety rules
Education
DIPLOMA -
EAST DETROIT HIGH SCHOOL
Eastpointe, MI06.2011
No Degree - Psychology
Macomb Community College
Warren, MISkills
- Customer service
- Critical thinking
- Active listener
- Relationship building
- Documentation
- Work ethic and integrity
- Time management skills
- Reliability and punctuality
- Positive attitude
- Attention to detail
Certification
CNA - Certified Nursing Assistant- 11/17/2024
CPR- 11/2/2024
Personal Information
Authorized To Work: US
Timeline
Quality Inspector
Veryable
03.2022 - Current
PCA
McLaren Hospital
01.2018 - 03.2022
Custodian
GCA Services
02.2013 - 12.2017
Deli Clerk
Oakridge Market
05.2011 - 02.2013
DIPLOMA -
EAST DETROIT HIGH SCHOOL
No Degree - Psychology
Macomb Community College