Derlis Breto
Matthews,NC
Summary
At Derlis Breto, I leveraged my licensed cosmetologist expertise and exceptional social skills to enhance client satisfaction, leading to a notable increase in loyalty and retention. By developing personalized skincare treatments and fostering strong relationships, I contributed significantly to the salon's positive reputation and revenue growth. My commitment to continuous education ensured the delivery of cutting-edge services.
Personable and creative, with passion for enhancing beauty and boosting client confidence. Understands skin care and application the product for the skin , with skills in facial and PRP Committed to delivering outstanding beauty services that leave clients feeling their best.I have worked for 8 years with clients of many nationalities and this has developed my level of communication, allowing me to understand the needs of each client according to their culture, handling mostly the Spanish language but also English. My goal has always been to maintain the high quality of my services and for clients to find great communication about each service and its different steps.
Overview
8
8
years of professional experience
Work History
Cosmetologist
Derlis Breto
01.2017 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Conducted detailed client consultations to understand their style preferences, ensuring tailored services for each individual.
- Fostered culture of continuous learning among staff, leading to improved service offerings and client satisfaction.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Sterilized equipment for patient treatments.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Recommended retail products for at-home use.
- Advised clients on proper home-care regimens.
- Analyzed skin condition and made appropriate product recommendations.
- Fostered friendly, warm, and exceptional customer experience.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
- Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
- Enhanced spa revenue through upselling additional services and retail products during consultations.
- Maintained sterile and inviting treatment environment, adhering to health and safety standards.
- Created repeat business by developing long-term relationships with regular customers.
- Increased customer loyalty, providing exceptional aftercare advice and follow-up support.
- Cleansed, exfoliated and moisturized customer skin.
- Discussed procedures and treatment options with clients.
- Performed consultations for patients before scheduling treatments.
- Handled busy schedules and stayed on top of key deadlines.
- Recommended and performed microdermabrasion, peels and laser treatments.
- Maintained treatment rooms and workstations in compliance with OSHA standards to deliver safe and therapeutic experiences.
- Increased client satisfaction by providing expert advice on laser applications and optimization techniques.
- Maintained a safe work environment by adhering to industry standards and implementing safety protocols.
- Customized facial and body treatments to craft personalized sessions and recommended home care regimen to achieve desired results.
- Utilized data tracking systems to monitor patient progress regularly, making adjustments to treatment protocols as needed for optimal results.
- Skillfully operated laser therapy equipment with precision, delivering targeted treatment while minimizing side effects.
Education
Técnico En Flebotomia - Flebotomista
Cf Astetic Center
New York, NY03-2024
Asistente Medico - Asistente Medico
Cf Astetic Center
03-2024
Bachelor of Arts - Cosmetology
Escuela Dencosmetologia
Norte Carolina06-2014
Bachelor of Arts - Derecho
Universidad De La Habana
La Havana Cuba09-2010
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Scheduling appointments
- Clear communication
- Professionalism and ethics
- Product knowledge
- Continuing education
- Styling tools
- Product expertise
- Waxing treatments
- Sales expertise
- Relationship building
- Product upselling
- Cosmetology
- Nail care services
- Facial massage techniques
- Product demonstrations
- Salon management
- Physical strength
- Anatomy
- Facials and skincare treatments
- Eyelash extensions
- Esthetics
- Skin exfoliation
- Wrinkle reduction
- Physical power
- Contouring
- Skincare treatments
- Client loyalty building
- Body hair removal
- Payment processing expertise
- Facial product application
- Anti-aging treatment
- Beauty trend advising
- Skin treatment
- Creativity and originality
- Payment processing
Timeline
Cosmetologist
Derlis Breto
01.2017 - Current
Técnico En Flebotomia - Flebotomista
Cf Astetic Center
Asistente Medico - Asistente Medico
Cf Astetic Center
Bachelor of Arts - Cosmetology
Escuela Dencosmetologia
Bachelor of Arts - Derecho
Universidad De La Habana
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