D'erra Adrow
Fort Smith,AR
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Dick's Sporting Goods
01.2023 - Current
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Executed record filing system to improve document organization and management.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Patient Transporter
Baptist Health Medical Center
03.2022 - 10.2022
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
Customer Service Associate
Walmart
04.2019 - 05.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Delivered prompt service to prioritize customer needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
High School Diploma -
Northside High School
Fort Smith, AR05.2018
Bachelor of Science - Biology
University of Arkansas Fort Smith
Fort Smith, AR12.2022
Skills
- Customer Service
- Employee Training
- Administrative Support
- Project Planning
- Phone Call Answering
- Prioritizing Patients
- Internal Communications
- Time Management
- Schedule Management
Timeline
Administrative Assistant
Dick's Sporting Goods
01.2023 - Current
Patient Transporter
Baptist Health Medical Center
03.2022 - 10.2022
Customer Service Associate
Walmart
04.2019 - 05.2021
High School Diploma -
Northside High School
Bachelor of Science - Biology
University of Arkansas Fort Smith