Derra Hewitt
Statesboro,GA
Summary
Results-driven Communication Sciences and Disorders (CSD) student poised to graduate in May 2024, equipped with a comprehensive understanding of communication disorders and a passion for enhancing the lives of individuals through effective communication. Possessing a strong academic foundation and hands-on experience, eager to leverage skills and knowledge in a professional setting.
I am a dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention. Completed practical clinical experiences, gaining hands-on exposure to assessing and treating communication disorders.
Overview
3
3
years of professional experience
Work History
Tier 1 Recruitment Specialist
Velocity Clinical Research
Statesboro, GA
09.2022 - Current
- Assisted with analysis of research data in collaboration with research department.
- Designed, constructed and implemented research proposals, protocols and procedures.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Collected data and followed research protocols, operations manuals, and case report form requirements.
- Followed informed consent processes and maintained records.
- Participated in initiation visits and investigator meetings, implementing trials in accordance with study timelines and budgets.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend and holiday shifts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
- Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
- Used [Software] to input information into computerized patient record system.
- Communicated with other medical staff and personnel to obtain additional patient information.
- Processed patient referrals and authorizations to enable smooth patient consultations.
- Responded to patient inquiries to provide information and resolve issues and concerns.
- Gathered patient charts to prepare for upcoming appointments and maintain organization.
- Oversaw calendar to schedule follow-up visits and tests for patients.
- Communicated with healthcare providers to clarify information and resolve issues.
- Conducted research to clarify dictated information and resolve discrepancies.
Administrative Assistant
Parkside Post Acute Care & Rehabilitation
Atlanta, GA
05.2022 - 01.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Assisted development and implementation of new administrative procedures.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Volunteered to help with special projects of varying degrees of complexity.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Acted as Activity Assistant, plan and organize a diverse range of activities, events, and programs tailored to the needs and interests of the target population, such as seniors, patients, or individuals with specific health conditions.
- Execute planned activities, ensuring a safe and engaging environment. This may include leading group exercises, games, crafts, outings, and other recreational activities that cater to the physical and cognitive abilities of the participants.
Merchandise Coordinator
TJX Companies
Statesboro, GA
02.2021 - 04.2022
- Answered customer questions regarding store merchandise, department information, and pricing.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Ran markdown reports, managed store replenishment, and analyzed buying reports.
- Supervised departmental employees.
- Verified products appeared at correct locations in proper quantities.
- Educated employees on new merchandise during seasonal workshops.
- Priced products based on season and market demand.
- Worked with managers and advertising directors to optimize promotions.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Created visual displays to highlight new and featured products.
- Organized store merchandise racks by size, style, and color.
Sales Associate
Walmart
Statesboro, GA
09.2020 - 04.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Education
Bachelor of Science - Communication Sciences And Disorders
Georgia Southern University
Statesboro, GA05.2024
Skills
- Complaint Resolution
- Appointment Scheduling
- Call Management
- Paperwork Processing
- Data Collection
- Scheduling
- Information Security
- Data Entry
- Team Development
- Problem-Solving Abilities
- Call Center Operations
- Critical Thinking
- Microsoft Outlook
- Customer Service
- Retail Store Support
- Time management
- Effective communication
- Patient education
- Attention to detail
- Analytical thinking
- Software proficiency
- Mail Handling
- Document Control
- Invoice Processing
- Spreadsheet Management
- Research
- Travel Coordination
Timeline
Tier 1 Recruitment Specialist
Velocity Clinical Research
09.2022 - Current
Administrative Assistant
Parkside Post Acute Care & Rehabilitation
05.2022 - 01.2023
Merchandise Coordinator
TJX Companies
02.2021 - 04.2022
Sales Associate
Walmart
09.2020 - 04.2021
Bachelor of Science - Communication Sciences And Disorders
Georgia Southern University