My objective is to be productive in public interaction so that I may continue to be a service to our community
More than 20years of recent full- time public contact experience in an office environment, Including, work @ home office environment . I have great organizational skills and time management skills. Detail oriented, self motivated and a team player. I am not limited to dealing with a fast pace environment as well as high volume of inquiries and complaints, problem solving and providing detailed information, resolving conflicts in stressful situations however keeping a professional demeanor. I also performed clerical tasks as well as communicated with customers viatelephone, e-mail, Fax, Chat and in person. I have strong communication and writing skill. Personable and dedicated Customer Service Representative with extensive experience in Call center industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
My skills indicate that I excel in commutation proficiency; therefore I have the ability to communicate with the company and customer to satisfy both expectations. I am proficient with technical capacity such as operating fax machines, copier, printer, scanners, and Smart phones. I have knowledge in computer software such as Microsoft Word office, Power point and Excel, Zendesk. Type 75 to 125 wpm and 9000 ksph