Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

D'erra Ruffin

Baltimore,Maryland

Summary

Hospitable professional committed to maximizing customer satisfaction and beverage sales. Talented in re-imagining classic cocktails and providing new culinary spin on drinks. Expertise in housekeeping and bar maintenance.

Overview

6
6
years of professional experience

Work History

Bartender/Bottle Server

2 o'clock Club
Baltimore, Maryland
10.2023 - 06.2024
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Assisted in setting up the bar for service shift.
  • Processed payments accurately and efficiently with POS system.
  • Stocked ice bins and coolers as needed throughout shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Performed opening and closing duties including restocking supplies.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Followed safety protocols while handling sharp tools or dangerous chemicals.

Bottle Server/Bartender/Cashier

Hustler Club
Baltimore, Maryland
07.2022 - 03.2023
  • Assisted in seating guests and ensured guests were comfortable throughout their meal.
  • Checked identification cards of all guests who appeared under the age of 30.
  • Provided excellent customer service by anticipating guest needs and responding promptly to requests.
  • Restocked bar supplies such as ice, garnishes, napkins, straws during shift changes.
  • Performed cashier duties accurately counting back change to customers as necessary.
  • Organized and stocked the bar prior to opening time.
  • Conducted regular inventory checks on wine and liquor levels in order ensure adequate stock for daily service needs.
  • Provided exceptional service to high volume of daily customers.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Maintained accurate cash handling practices while efficiently serving customers.
  • Took drink orders from tables and bar area and relayed to bartenders.

Bartender

Malibu Beach Bar
Baltimore, Maryland
11.2019 - 08.2020
  • Assisted in seating guests and ensured guests were comfortable throughout their meal.
  • Greeted customers, provided menus and answered questions about menu items.
  • Maintained cleanliness of work area including wiping down glassware and washing utensils as needed.
  • Ensured compliance with local liquor laws regarding serving alcoholic beverages responsibly.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.

Bottle Server

iVilla Lounge
Baltimore, Maryland
07.2018 - 09.2018
  • Demonstrated knowledge of wines, beers, spirits, cocktails and other beverages by providing detailed descriptions when requested.
  • Checked identification cards of all guests who appeared under the age of 30.
  • Maintained cleanliness of work area including wiping down glassware and washing utensils as needed.
  • Restocked bar supplies such as ice, garnishes, napkins, straws during shift changes.
  • Removed empty bottles and glasses from tables after each course was served.
  • Performed cashier duties accurately counting back change to customers as necessary.
  • Organized and stocked the bar prior to opening time.

Education

Certified Medical Assistant -

Fortis Institute
01.2019

Skills


  • Beverage Preparation
  • Bar restocking
  • Payment Processing
  • Mixology
  • CPR and BLS certified
  • Hard working
  • Dedicated
  • Punctual
  • Enthusiastic Energy
  • Team Oriented
  • Accelerated Learning
  • Menu Memorization
  • Customer Service
  • Cash Register Operation
  • Inventory
  • Engaging personality

References

  • Vincent, (443)713-9925, Hustler Club Manager
  • Kenneth Dean, (202)751-7269, Manager
  • Toni Austin, (410)504-9853

Timeline

Bartender/Bottle Server

2 o'clock Club
10.2023 - 06.2024

Bottle Server/Bartender/Cashier

Hustler Club
07.2022 - 03.2023

Bartender

Malibu Beach Bar
11.2019 - 08.2020

Bottle Server

iVilla Lounge
07.2018 - 09.2018

Certified Medical Assistant -

Fortis Institute

Similar Profiles

CREATE PROFILE
D'erra Ruffin