Derrell Flemons
Holbrook,AZ
Summary
Experienced with diagnosing and repairing mechanical systems to ensure efficient operation. Utilizes advanced troubleshooting skills to address and resolve technical issues promptly. Track record of applying comprehensive knowledge of machinery and tools to maintain optimal equipment performance.
Overview
11
11
years of professional experience
Work History
Service Technician
D&L Truck Repair
Holbrook, AZ
11.2023 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Conducted detailed inspections of equipment to identify potential issues, preventing costly future repairs.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Worked with diverse types of weather and ground conditions.
- Achieved high client retention rates by providing exceptional service and follow-up on all installations and repairs.
Handyman
Self-employeed
Holbrook, AZ
06.2018 - Current
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Built and repaired decks, fences and sheds to improve overall appearance of homes.
- Removed and repaired carpet and wood flooring.
- Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
- Assisted homeowners in maintaining their properties by performing routine maintenance tasks such as painting, plumbing, and electrical work.
- Improved client satisfaction by providing timely and quality handyman services for various home repairs.
- Collaborated with other handymen to complete larger projects efficiently while ensuring high-quality results for the clients.
- Implemented creative problem-solving strategies when faced with unique repair challenges that resulted in effective solutions tailored to specific situations.
- Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
- Expanded clientele base through referrals from satisfied customers who praised my professionalism and attention to detail in executing various handyman tasks.
- Managed available parts, tools, and materials inventory to maintain prompt response capability.
Sales Representative Team Leader
Tate's Auto Center
Holbrook, AZ
02.2015 - 05.2018
- Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
- Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
- Established a positive work environment through clear communication, encouragement, and recognition of achievements.
- Developed new business opportunities by prospecting potential clients and presenting product benefits.
- Managed key accounts effectively, ensuring customer satisfaction and maintaining long-term partnerships.
- Enhanced customer experience by addressing concerns promptly and providing tailored solutions based on their needs.
- Implemented innovative sales techniques to enhance team productivity and drive results.
- Built relationships with customers and community to promote long term business growth.
Property Management Assistant
Best Western Hotel/Tina Gill
Holbrook, AZ
03.2014 - 01.2015
- Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
- Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
- Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Supported smooth tenant move-ins and move-outs by scheduling inspections, managing paperwork, and facilitating key exchanges.
Education
High School Diploma -
Holbrook High School
Holbrook, AZ05-1992
Skills
- Installation and repair
- Warehouse\Shipping Manager
- Inventory Control
- Customer service
- ISO 9001Standardization
- BICSI Certification
- Microsoft Office Suite
- Proprietary Software Development
- IT (Motorola\Charles Schwab\Del Webb Anthem Project) ACS Dataline
- Power tool proficiency
Timeline
Service Technician
D&L Truck Repair
11.2023 - Current
Handyman
Self-employeed
06.2018 - Current
Sales Representative Team Leader
Tate's Auto Center
02.2015 - 05.2018
Property Management Assistant
Best Western Hotel/Tina Gill
03.2014 - 01.2015
High School Diploma -
Holbrook High School