Derren Sampson
Chicago,IL
Summary
I am an motivated individual with a versatile background in customer service roles. I have an proven ability to engage with diverse audiences and resolve concerns promptly and efficiently. Ready to leverage strong communication skills to drive customer satisfaction and team success. I can offer solid foundation in mechanical systems and am a quick learner, eager to develop in hands-on environments. I have the ability to understand technical manuals and apply problem-solving skills to troubleshoot issues.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Worker
Albertsons Grocery Store
Chicago, IL
01.2025 - Current
- Trained new staff on operational procedures, enhancing team efficiency and service quality.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
Crew Team Member
Children's Discovery Museum
Bloomington, IL
08.2024 - 12.2024
- Provided exceptional customer service to enhance visitor experiences.
- Assisted in setup and breakdown of educational exhibits for museum events.
- Engaged with children and families to facilitate interactive learning activities.
- Maintained cleanliness and organization of exhibit spaces to ensure safety.
Landscape Worker
Chicago Park District Diversey Storehouse
Chicago, IL
05.2022 - 08.2022
- Operated landscaping equipment to maintain park grounds and enhance aesthetics.
- Collaborated with team members to complete landscape projects efficiently and effectively.
- Conducted regular inspections of park facilities to identify maintenance needs and improvements.
Education
High School Diploma -
Triton Community College
River Grove, IL07-2027
High School Diploma -
Butler College Prep
Chicago, IL06-2023
Skills
- Customer service
- Patience and empathy
- Reliability and punctuality
- Problem-solving
- Time management
- Effective communication
- Repairing broken systems
- Basic Locksmithing
- Multitasking and organization
- Teamwork and collaboration
Accomplishments
- Graduated from High School and the Chicago Police and Firefighter Training Academy (CPFTA).
- Graduated from the EMT course in CPFTA
Certification
- Chicago Police and Firefighter Training Academy (CPFTA)
- Introduction to Locksmithing
- Electrical Engineering 1
- Recreational & Properties of water Treatment
Timeline
Retail Worker
Albertsons Grocery Store
01.2025 - Current
Crew Team Member
Children's Discovery Museum
08.2024 - 12.2024
Landscape Worker
Chicago Park District Diversey Storehouse
05.2022 - 08.2022
High School Diploma -
Triton Community College
High School Diploma -
Butler College Prep