Derrica Conley
Crothall Healthcare Services
North Little Rock,AR
1
Certification
11
years of professional experience
Dedicated housekeeping professional with a strong work ethic and proven ability to maintain high health standards at Crothall Healthcare Services. Skilled in inventory management and training staff, I excel in customer service and time management, ensuring a spotless environment that enhances patient satisfaction and safety.
Work History
Housekeeping
6 Years- Performed routine cleaning and sanitization of patient areas to maintain health standards.
- Operated cleaning equipment, ensuring proper use and maintenance for optimal performance.
- Assisted in inventory management by tracking cleaning supplies and reporting shortages.
- Collaborated with healthcare staff to prioritize cleaning tasks based on patient needs.
- Trained new staff on safety protocols and effective cleaning techniques to enhance team efficiency.
- Monitored compliance with infection control policies, ensuring a safe environment for patients and staff.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Housekeeping Room Attendant
1 Year- Cleaned and sanitized patient rooms, ensuring adherence to health and safety standards.
- Maintained inventory of cleaning supplies, reporting shortages to management promptly.
- Assisted in training new staff on efficient cleaning procedures and hospital protocols.
- Conducted routine inspections of common areas, identifying maintenance needs for timely resolution.
- Collaborated with nursing staff to prioritize room readiness for incoming patients.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Cashier
2 Years 5 Months- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of workstations throughout shifts.
- Assisted customers with menu selections and special requests.
- Resolved customer concerns promptly to enhance satisfaction levels.
- Trained new staff on cash handling procedures and customer service standards.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier Team Lead
10 Months- Supervised cashier team, ensuring efficient operations and high customer satisfaction.
- Trained new staff on register procedures and customer service standards.
- Implemented cash handling protocols to reduce discrepancies.
- Coordinated scheduling to optimize staffing levels during peak hours.
Education
High School Diploma
Skills
Customer service
Communications
Time management
Word
Excel
People oriented
Strong work ethic
Housekeeping
Certification
CPR certification
Timeline
Housekeeping
Crothall Healthcare Services
08.2020 - CurrentRead More
Housekeeping Room Attendant
Baptist Health Hospital
08.2019 - 08.2020Read More
Cashier
Burger King
03.2017 - 08.2019Read More
Cashier Team Lead
Church’s Chicken
06.2015 - 04.2016Read More
North Little Rock High School
High School Diploma
Read More