Derrick Alaakoh
Columbus,OH
Summary
Proficient in the installation, termination, and maintenance of both copper and fiber optic cabling systems within data centers. Experienced in structured cabling systems following TIA/EIA-568 standards, including the use of Cat6 and Cat6a Ethernet cables, as well as single-mode and multi-mode fiber optic cables. Skilled in fiber optic splicing and the use of OTDR for testing and troubleshooting. Demonstrated ability to manage cable trays and pathways, ensuring organized and efficient cable management. Strong attention to detail and adherence to safety protocols, with a proven track record of supporting large-scale deployment projects and upgrades in data centers Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.
Overview
3
3
years of professional experience
Work History
Data Center Technician
GBHS BALENG
01.2020 - 01.2023
- Moved and installed shelves, power strips, rails, servers, switches and other equipment.
- Installed and managed structured cabling infrastructure.
- Collaborated with team members to improve overall service delivery, resulting in increased client satisfaction ratings.
- Accepted tasks and documented status using ticketing system, time reports and email.
- Streamlined processes for hardware installation, saving time and reducing potential errors during deployment.
- Optimized data center performance through regular equipment audits and updates, ensuring optimal functionality.
- Reduced downtime for clients by swiftly addressing technical issues and performing routine maintenance on servers.
- Dressed and labeled cables for easy identification and traceability.
- Identified and reported problem devices and replaced defective parts.
- Assisted with performing infrastructure readiness tests.
- Developed comprehensive documentation for data center operations, promoting consistency in daily procedures and training new staff members effectively.
- Supported senior teammates performing crisis management during critical situations or major service outages.
- Reviewed network design and set up copper and fiber-optic cabling infrastructures.
- Conducted regular capacity planning exercises to ensure adequate resources were available to accommodate future growth projections without compromising system performance.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
- Utilized source code control for tracking configurations and changes.
- Provided faculty and staff with security software and network configuration support.
- Designed and evaluated WAN and LAN connectivity technologies.
- Documented support procedures, processes and solutions in centralized systems, enabling user self-service.
Education
Computer And Information Systems Security
COLLEGE OF TECHNOLOGY
Cameron, AZ08.2019
Skills
- Data Center Operations
- Network Troubleshooting
- Computer hardware troubleshooting
- Wiring and sudering
- Hardware diagnostics
- Maintenance and repairs
- Hardware maintenance
- Backup and recovery
- Cable intalation and termination
- Performance Optimization
- Server Management
- System Administration
- Hardware and Software Repair
- Software Installation
- Mainframe environments
- Software Deployment
- Data Backup
- Security management
- Fiber optic splicing
- Atention to details and problem solving
Languages
English
Full Professional
French
Professional Working
Timeline
Data Center Technician
GBHS BALENG
01.2020 - 01.2023
Computer And Information Systems Security
COLLEGE OF TECHNOLOGY
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