Upbeat, customer-focused worker with 8 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
7
7
years of professional experience
Work History
Full Time Sales and Service
Alo Yoga
04.2022 - Current
Recommended merchandise to customers based on needs and preferences.
Brainstormed with other stylists to determine how to incorporate exciting new trends.
Managed entire shopping experience for client, putting together outfits and providing personalized style tips.
Created mood boards by researching current fashion trends and competitor activity.
Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
Developed long-lasting relationships with clients through one-on-one store interactions.
Sales Specialist
Victoria's Secret & PINK
07.2017 - 03.2022
Educated customers on product features and technical details to highlight benefits.
Stayed up to date on company products and services to support sales objectives.
Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
Built strong client relationships through consistent communication and effective problemsolving.
Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
Fitting Room Stylist
American Eagle Outfitters, Inc
09.2019 - 11.2019
Greeted each client and asked questions to determine fashion needs.
Delivered excellent customer service by setting and maintaining standards for sales floor and fitting rooms.
Assisted customers in fitting rooms with garment selection, making recommendations on sizing and color.
Monitored fitting rooms and stockroom, keeping areas clean, neat and organized.
Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.
Developed strong relationships with clients, leading to increased repeat business and referrals.