Katrina Smith
Martinsburg
Overview
9
9
years of professional experience
1
1
Certification
Work History
Food Service Worker/ Full Time
VA Medical Center
09.2025 - Current
- Prepared nutritious meals following dietary guidelines for veterans and patients.
- Maintained cleanliness and organization of kitchen and dining areas, ensuring compliance with health standards.
- Assisted in food service operations by setting up dining areas and serving meals efficiently.
- Collaborated with healthcare staff to address dietary restrictions and ensure patient satisfaction.
Medical Assistant/ Full Time
Winchester Community Mental Health Center
07.2024 - 08.2025
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected pertinent data and calculations to aid physician in interpreting results.
Financial Services Representative/ Full Time
Hollywood Casino
06.2023 - 06.2024
- Process cash transactions such as check cashing, cash advances and exchange money accurately for casino chips and vouchers
- Prepare reports reconcile, transactions and maintain accurate records of all cash transactions
- Operate cash handling equipment such as currency counters and coin sorters
Production Worker/ Full Time
Macy's
05.2021 - 06.2023
- Packing finished products and organizing them for shipments and completing checks on equipment and products to ensure quality production
- Collaborated with team members to meet daily production goals.
- Assisted in training new employees on safety protocols and procedures.
Med Tech/ Full Time
Coventry Place
10.2020 - 02.2021
- Administer prescribed medication to patients and provide support to nurses and healthcare professionals
- Offer medication to patients, performing basic medical check-ups, providing patient care, updating records, and filling in forms
- Managed inventory of supplies, ensuring availability for uninterrupted operations.
Certified Nursing Assistant/ Full Time
Geniuses elder care
01.2019 - 05.2020
- Assist patients with essential daily activities, including eating, bathing, grooming, mobility, and more
- Ensuring the well-being and comfort of patients under my care
- Assisted nursing staff in implementing personalized care plans tailored to individual needs.
- Monitored patient vital signs, documenting changes to ensure timely interventions.
Customer Service Representative/ Full Time
Alorica Kennesaw
10.2016 - 09.2018
- Maintaining customer relationships by handling questions and concerns with speed and professionalism
- Resolved customer inquiries and issues through effective communication and problem-solving techniques.
- Managed high-volume calls, ensuring timely resolution of customer concerns and maintaining service quality.
Education
Medical Assistant
Fortis College
Smyrna, GA02-2018
Skills
- Multitasking
- Positive attitude
- Customer service
- Strong work ethic
- Strong communication skills
- Attention to detail
Certification
Certified Nurse Assistant
Timeline
Food Service Worker/ Full Time
VA Medical Center
09.2025 - Current
Medical Assistant/ Full Time
Winchester Community Mental Health Center
07.2024 - 08.2025
Financial Services Representative/ Full Time
Hollywood Casino
06.2023 - 06.2024
Production Worker/ Full Time
Macy's
05.2021 - 06.2023
Med Tech/ Full Time
Coventry Place
10.2020 - 02.2021
Certified Nursing Assistant/ Full Time
Geniuses elder care
01.2019 - 05.2020
Customer Service Representative/ Full Time
Alorica Kennesaw
10.2016 - 09.2018
Medical Assistant
Fortis College