Derrick Baker
London,KY
Summary
Utilize my experiences and education to think through the scope and details of the problem, defining manageable questions and identify the information you have in order to solve the problem.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Cashier
Fastlane Discount Tobacco
01.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Field Technician (Environmental Services)
Bluegrass 360 Specialized Airboat Services LLC
02.2020 - 12.2023
- Company Overview: Emergency Response Team
- Performed a variety of tasks associated with chemical spills such as oil, gas, diesel fuel, and paint from industrial manufacturer’s on the East Coast of U.S
- Operated equipment to eliminate the chemical spill including Forklifts, Heavy Duty Trucks, Excavators, and Airboats
- Communicated well with other company’s to get the job done
- Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
Speciality Contractor - Owner / Operator
Expert Home Services And Painting LLC
01.2014 - 10.2022
- Communicated directly with Clients, Property Managers, Real Estate Agents, Contractors, Building Inspectors, Home Owners, and Project Managers to establish Project Parameters
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Set appointments for potential job prospects, met with homeowner and noted down their dream remodeling ideas
- Job Duties also included Website Design, Lead Generation tactics and strategies to increase sales, Networking, attending BNI groups, Real Estate meetings, and playing apart of the development in the community of Lexington Kentucky
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
Independent Contractor
Home Improvement Company, INC
12.2012 - 12.2014
- Developed and maintained reporting procedures keeping up with inventory
- Painted repossessed mobile homes, literally flipping them within 2 weeks, communicated with the Asset Manager of the Bank, and met his deadline in order to place the home back on the market for sale, because people were asking about the home before we were even completed remodeling
- Management of crew members, keeping them up to pace to ultimately meet our deadlines and goal
- Team-work was a big part of accomplishing the job tasks Hands-on labor was needed to complete the various tasks assigned to the sub- contracting company
Examination Test Administrator
Somerset Community College
08.2006 - 12.2008
- Assisted in making sure the audio-visual and ITV equipment was working before class started
- Ensured accurate test results by effectively monitoring and proctoring examinations.
- Fostered positive relationships with faculty members, collaborating on efforts to improve overall testing experiences for students.
- Provided exceptional customer service to students and faculty, addressing inquiries related to test scheduling and logistics.
Education
Associate's - Computer and Information Technologies - Programming Track, Software Development
Somerset Community College
London, KY11.2024
Bachelor’s - Criminal Justice and Safety Studies
Eastern Kentucky University
Richmond, KY12.2012
Other - Heavy Equipment Operator Certified in Construction and Heavy Equipment Earthmoving
Associated Training Services
Sun Prairie, Wisconsin11.2012
Associates of Arts - General Studies - Criminal Justice - Fire and Rescue
Somerset Community College
London, KY12.2009
High School - Computer Systems Technology and Criminal Justice
Rockcastle County High
Mount Vernon, KY12.2006
Skills
- Computer Information Systems and Technology
- Customer Service Excellence
- Written and Verbal Communication
- Call Center Experience
- Customer Satisfaction Measurement
- Microsoft Word and Excel Expert
- Problem Solving and Troubleshooting Issues
Certification
- Licensed Forklift Operator, 02/01/22, 02/28/25, National Forklift Foundation - Safety and Inspector
- Learning Wireless Networking, 02/01/21, 03/31/21, LinkedIn Learning Issued credential
- Licensed Contractor, 06/01/15, 06/30/15, Division of Building Inspection Credential ID 17137
- Small UAS Certificate of Registration, 11/01/20, 11/30/23, Federal Aviation Administration Recreational Licenses
Additional Information
Attended Courses at A-PASS Weikel Institute as a student studying Real Estate. Classes involved transfer of title, brokerage and listing agreements, license law, financing, appraising, land control, taxation, contract law, property management and leasing. Also Income Appraising and Investments.
Awards
Vehicle Rescue Technician, 04/01/08, Developed Skills to perform Rescue and Recoveries by taking a 40 hour State Fire Rescue Training.
Groups
- Pi Kappa Alpha Alumni, Pi Kappa Alpha Fraternity developed men into leaders setting a standard for intelligence, integrity, and achievement for members. Hosted events such as sporting competitions, fundraising events, monthly meetings discussing ways to support EKU and develop relationships with other fraternity and sorority organizations. Volunteered at Ronald McDonald House and the Aubrey Rose Foundation.
- Association for Computing Machinery, Student Member - Advancing Computing as a Science & Profession., 2024, 9747539
Timeline
Cashier
Fastlane Discount Tobacco
01.2024 - Current
Field Technician (Environmental Services)
Bluegrass 360 Specialized Airboat Services LLC
02.2020 - 12.2023
Speciality Contractor - Owner / Operator
Expert Home Services And Painting LLC
01.2014 - 10.2022
Independent Contractor
Home Improvement Company, INC
12.2012 - 12.2014
Examination Test Administrator
Somerset Community College
08.2006 - 12.2008
Bachelor’s - Criminal Justice and Safety Studies
Eastern Kentucky University
Other - Heavy Equipment Operator Certified in Construction and Heavy Equipment Earthmoving
Associated Training Services
Associates of Arts - General Studies - Criminal Justice - Fire and Rescue
Somerset Community College
High School - Computer Systems Technology and Criminal Justice
Rockcastle County High
- Licensed Forklift Operator, 02/01/22, 02/28/25, National Forklift Foundation - Safety and Inspector
- Learning Wireless Networking, 02/01/21, 03/31/21, LinkedIn Learning Issued credential
- Licensed Contractor, 06/01/15, 06/30/15, Division of Building Inspection Credential ID 17137
- Small UAS Certificate of Registration, 11/01/20, 11/30/23, Federal Aviation Administration Recreational Licenses
Associate's - Computer and Information Technologies - Programming Track, Software Development
Somerset Community College
Similar Profiles
Gracie MotchGracie Motch
Associate at Discount TobaccoAssociate at Discount Tobacco
Martin HowardMartin Howard
Store Manager at Fast Lane Discount TobaccoStore Manager at Fast Lane Discount Tobacco
Dorothy EadsDorothy Eads
Customer Service Representative at Discount Tobacco OutletCustomer Service Representative at Discount Tobacco Outlet