Derrick Bonola Guzman
Buena Park,CA
Summary
Enthusiastic with experience in the restaurant and swim instruction industries. Skilled in multitasking and adapting to feedback, consistently delivering exceptional service and fostering positive team dynamics to improve overall guest satisfaction. Working well in fast-paced environments, while eager to learn.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server/Expo Runner/To-Go Specialist
Olive Garden Restaurant
Buena Park
02.2023 - Current
- Maintained cleanliness and organization of dining area and tables.
- Handled guest inquiries and resolved concerns promptly.
- Trained new servers on service standards and restaurant procedures.
- Coordinated with team members to enhance overall guest experience.
- Greeted customers, answered questions, and up-sold items to increase profits.
- Communicated effectively with kitchen staff and managers regarding customer allergies or special requests.
- Followed health safety guidelines when preparing and serving food products.
Swim Instructor
YMCA
La Palma , California
06.2022 - 07.2022
- Instructed swim classes for various age groups and skill levels.
- Ensured safety protocols were followed during all swimming activities.
- Monitored student progress and provided constructive feedback regularly.
- Collaborated with parents to discuss student performance and goals.
- Built relationships with parents and swimmers to increase the likelihood of repeat business in future swim lesson sessions.
Education
High School Diploma -
John F. Kennedy Highschool
La Palma, CA05-2023
Some College (No Degree) - Kinesiology
Cypress College
Cypress, CASkills
- Effective communication
- Team collaboration
- Attention to detail
- Adaptability to feedback
- Monitoring progress
- Multitasking and organization
- Guest relations management
Languages
Spanish
Native/ Bilingual
Certification
CPR certification 2022-2024
Accomplishments
Deans list honor roll student 2024-2025
References
References available upon request.
Timeline
Server/Expo Runner/To-Go Specialist
Olive Garden Restaurant
02.2023 - Current
Swim Instructor
YMCA
06.2022 - 07.2022
High School Diploma -
John F. Kennedy Highschool
Some College (No Degree) - Kinesiology
Cypress College