Derrick Carter
Waco,TX
Summary
Qualified professional specializes in personal care and related services under direction, instruction and supervision of registered nurses. History of managing mobility support, administering medications and organizing appointments. Reliable in keeping areas clean and organized to maintain healthy, safe environment.
Compassionate Home Health Aide with background in providing care to diverse patient populations in home settings. Skilled in personal care, medication management, and light housekeeping, ensuring comfort and hygiene. Demonstrated ability to build trust and rapport with patients, resulting in positive feedback for quality of care provided. History of effectively communicating with healthcare professionals to enhance patient wellbeing and safety.
Overview
11
11
years of professional experience
Work History
Home Health Aide
Girling Home Health
Waco, TX
08.2024 - Current
- Maintained clean and well-organized environment for client happiness and safety.
- Educated patients and families on health care needs, conditions, and options.
- Prepared meals and snacks according to prescribed diets.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Improved patient outlook and daily living through compassionate care.
- Administered prescribed medications under direction from physician.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Assisted with client personal care needs to foster independence and well-being.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Transported clients to doctor appointments and social events.
- Engaged patients in recreational activities such as reading books or playing games.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Participated in developing individualized care plans based on medical orders and assessments.
- Planned, prepared or served meals to patients according to prescribed diets.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Instructed family members regarding proper home care techniques and infection control procedures.
- Tracked and reported clients' progress based on observations and conversations.
- Provided emotional support and companionship to patients.
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
- Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
- Accompanied clients to doctors' offices or on other trips outside home.
- Assisted with personal care activities, such as bathing, dressing and grooming.
Warehouse Supervisor
Applied Cryo Technologies
Houston, Texas
03.2018 - 05.2020
- Resolved customer inquiries regarding order status or delivery issues promptly.
- Monitored workers and reviewed completed work for proper performance.
- Supervised loading and unloading of materials from incoming trucks.
- Managed the disposal of surplus, damaged, or obsolete inventory in accordance with company policies.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Conducted interviews, selected candidates and supported hiring processes to maintain staffing levels.
- Coordinated with transportation companies for timely delivery of goods.
- Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
- Managed daily cycle counts to maintain accurate inventory levels at all times.
- Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
- Coordinated with other departments to ensure smooth flow of materials.
- Completed or assisted with difficult or skilled tasks.
- Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
- Scheduled materials shipments and transportation for on-time delivery, reducing delays.
- Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
- Checked loaded materials compared to work orders for correctness.
Store Manager
Cricket Wireless
Waco, TX
01.2014 - 03.2018
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Implemented campaigns and promotions to help with developing goods and services.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored inventory levels and placed orders to restock shelves.
Education
Some College (No Degree) - Certified Nursing Assistant
McLennan Community College
Waco, TXSome College (No Degree) - Welding Technology
Texas State Technical College
Waco, TXSkills
- Nutritional meal preparation
- Patient transportation
- Client documentation
- Care plan assessment
- Case management experience
- First aid and safety
- Specialized dietary needs
- Documentation
- Personal hygiene assistance
- Home safety assessments
- Care plan management
- Clinical quality program standards
- Transportation assistance
- Clinical documentation and reporting
- Schedule management
- Patient care
Timeline
Home Health Aide
Girling Home Health
08.2024 - Current
Warehouse Supervisor
Applied Cryo Technologies
03.2018 - 05.2020
Store Manager
Cricket Wireless
01.2014 - 03.2018
Some College (No Degree) - Certified Nursing Assistant
McLennan Community College
Some College (No Degree) - Welding Technology
Texas State Technical College