Operations and security leader with 15+ years managing high-performing teams and multi-million-dollar operations across law enforcement, corporate, and entrepreneurial environments. Expertise in strategic planning, risk management, process optimization, and team development. Proven track record delivering measurable results under high-pressure conditions while scaling business and operational success.
Professional with strong background in maintaining safety and security within facilities. Skilled in crisis management, conflict resolution, and enforcing rules and regulations. Focused on collaboration and achieving results, adaptable to changing needs. Known for reliability and effective communication, with keen observational skills and strong sense of integrity.
Overview
25
25
years of professional experience
Work History
Correctional Officer & Operations Leader
Las Vegas Metropolitan Police Department
Las Vegas, NV
07.2017 - 02.2026
Directed and managed personnel operations to enhance security measures for 50-100 inmates.
Oversaw implementation of tactical and operational strategies to enhance sheriff programs, manage high-profile events, and coordinate crisis response activities.
Developed and delivered comprehensive training initiatives aimed at improving team efficiency and ensuring compliance with performance standards.
Obtained certification in tactical operations to enhance preparedness for active shooter incidents and critical intervention scenarios.
Monitored inmate conduct to uphold security and maintain a structured environment.
Conducted regular inspections of premises for contraband and security breaches.
Developed and implemented emergency response protocols during critical incidents to enhance safety measures.
Facilitated training sessions for over 40 new officers to improve communication skills and ensure adherence to established protocols and policies.
Collaborated with mental health professionals to address inmate needs and behaviors.
Developed and enforced rules to promote a secure environment for staff and inmates.
Managed inmate movements to ensure compliance with facility regulations and schedules.
Evaluated incident reports to identify patterns and recommend procedural improvements.
Directed management of high-risk scenarios, ensuring safety and security for all stakeholders.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Supported development of new correctional officers through instruction on effective practices and operational procedures.
Implemented comprehensive emergency response strategies during crises to mitigate risks and protect personnel and inmates.
CEO / Founder
Re.vi.al Fitness, LLC
Las Vegas, NV
01.2014 - 01.2017
Developed and scaled personal training services to enhance fitness outcomes for 20+ clients and competitive athletes.
Designed personalized training and nutrition strategies to cultivate 3 IFBB Pro athletes and more than 10 national qualifiers.
Developed and implemented business strategies and marketing initiatives aimed at enhancing revenue performance.
Led the development and execution of strategic initiatives aimed at enhancing brand visibility and increasing market penetration.
Established and optimized operational frameworks aimed at improving the effectiveness of fitness program delivery.
Fostered partnerships with local businesses to expand client base and community engagement.
Developed key operational initiatives to drive and maintain substantial business growth.
Implemented effective marketing campaigns and public relations efforts to enhance brand visibility and reputation.
Executed market analysis to uncover new opportunities and developed strategic plans for targeted expansion to enhance revenue.
General Manager
General Nutrition Center (GNC)
Las Vegas, NV
01.2011 - 01.2014
Directed inventory management and sales strategy to optimize operational efficiency.
Implemented process optimizations that contributed to revenue increase and operational effectiveness.
Facilitated training programs for 5-10 employees while streamlining processes to boost overall productivity.
Led operational strategies to enhance store performance and profitability.
Implemented comprehensive training initiatives aimed at boosting team efficiency and expertise in product offerings.
Streamlined inventory management processes, reducing waste and optimizing stock levels.
Designed and executed community outreach initiatives and wellness seminars to enhance customer relationships.
Designed and executed employee development programs aimed at enhancing skills and promoting ongoing growth.
Executed strategic planning sessions, aligning team objectives with corporate goals.
Oversaw team dynamics and implemented strategies to promote a supportive workplace culture and improve employee morale.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Branch Manager / Assistant Manager
Enterprise Rent-A-Car
DFW Airport, TX
01.2005 - 01.2008
Directed operations of largest airport branch in Texas to ensure efficient management of over 100 employees and multimillion-dollar assets.
Developed and implemented strategic sales initiatives and operational efficiencies aimed at surpassing performance targets.
Earned national accolades for outstanding leadership and top-tier performance in the industry.
Led branch operations to ensure optimal efficiency and customer satisfaction.
Created comprehensive training initiatives aimed at improving service standards and enhancing overall team effectiveness.
Cultivated relationships with corporate clients, driving business growth through strategic partnerships.
Monitored performance metrics, identifying areas for improvement and implementing corrective actions.
Directed community engagement initiatives, promoting brand visibility and local partnerships.
Evaluated branch performance metrics, executing necessary adjustments to achieve and surpass established objectives.
Maintained friendly and professional customer interactions.
Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Sr. Account Manager / Assistant Manager
Cydcor Affiliate – Oasis Acquisitions
Arlington, TX
01.2004 - 01.2005
Oversaw B2B sales strategies and facilitated team growth initiatives. Acknowledged as a leading producer and office mentor.
Developed and maintained strong client relationships to support retention efforts.
Crafted comprehensive account strategies to enhance client satisfaction and drive business growth.
Facilitated collaboration among cross-functional teams to deliver tailored solutions that meet varied client needs.
Facilitated training sessions for junior staff to enhance skills in account management and foster effective client engagement.
Negotiated contracts to maximize profitability while ensuring client satisfaction.
Conducted performance evaluations of accounts to drive continuous improvement initiatives.
Provided extensive support in sales, technical and business areas to key accounts.
Developed deep knowledge of customer businesses and relationship to company objectives.
Mentored junior account management professionals to develop skills and increase company revenue.
Provided valuable input during product development discussions, ensuring alignment with customer needs and expectations.
Leveraged industry knowledge to provide expert guidance on pricing, promotions, and product offerings for clients'' specific needs.
Refined account management workflows to support seamless operations and maximize productivity.
Field Sales Leader
Vector Marketing (Cutco)
Stockton, CA
01.2001 - 01.2004
Led a high-performing sales team to exceed targets through effective training and mentorship. Cultivated talent within the team to drive overall sales success. Championed professional development initiatives to enhance team capabilities.
Designed and implemented comprehensive training initiatives for new sales representatives, focusing on product knowledge and effective sales strategies.
Designed comprehensive sales strategies aimed at broadening market reach and boosting customer engagement.
Developed and maintained strong client connections, contributing to increased customer loyalty and satisfaction.
Mentored junior sales staff, providing guidance on best practices and performance improvement.
Streamlined sales processes, improving efficiency and reducing operational bottlenecks across the team.
Increased sales revenue by implementing effective sales strategies and building strong client relationships.
Exceeded quarterly sales targets consistently by effectively presenting product features and benefits to potential customers.
Participated actively in regional networking events within the industry community, leveraging connections for lead generation purposes.
Improved territory coverage by optimizing route planning, leading to greater efficiency in reaching potential clients.
Led a team of field sales representatives to achieve monthly performance goals, providing coaching and guidance as needed.
Delivered compelling sales presentations and product demonstrations, distinguishing our solutions from competitors and clearly communicating value propositions.
Established new business accounts through strategic prospecting and cold-calling techniques.
Organized and executed successful product demonstrations at trade shows, generating interest among prospective clients and increasing brand awareness.
Education
Bachelor of Science - Sociology And Economics
Grinnell College
Grinnell, IA
05-2004
Skills
First aid training
Emergency response
De-escalation techniques
Conflict resolution skills
Mental health awareness
Safety and security enforcement
Surveillance
Crisis management
Suicide prevention
Mentorship
Staff management
Strategic planning and organization
Interpersonal communication
Negotiation
Accomplishments
Managed 100+ personnel in high-risk operational and correctional environments.
Rapid promotions across corporate and law enforcement roles demonstrate leadership and results.
Scaled personal business to produce national and professional-level athletes.
Multiple national and regional awards for leadership, operational excellence, and sales performance.
Led tactical and security operations for high-profile public events and critical incidents.
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