Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Derrick Edwards

Minneapolis,MN

Summary

Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.

Overview

6
6
years of professional experience

Work History

Sales Manager

La Luna Apparel
05.2023 - Current
  • Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers
  • Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors
  • Direct hiring, training, or performance evaluations of marketing or sales staff and oversee their daily activities
  • Evaluate financial aspects of product development, such as budgets, expenditures, research and development appropriations, or return-on-investment and profit-loss projections
  • Develop pricing strategies, balancing firm objectives and customer satisfaction
  • Compile lists describing product or service offerings
  • Initiate market research studies or analyze their findings
  • Maintain strong understanding of trends in marketplace to deliver marketing strategy
  • Attend wholesale fashion markets to meet with wholesale reps and negotiate inventory pricing
  • Scale business utilizing social media platforms with digital marketing and sales strategy., Resolve customer complaints regarding sales and service
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
  • Managed, coached and developed multiple employees leading to record performance in multiple stores and several employee promotions within company
  • Assisted in recruiting, on-boarding and training team members to ensure their full potential.
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets

Group Fitness Instructor

Crunch Fitness
Long Beach , CA
12.2018 - 11.2021
  • Self-motivated, with a strong sense of personal training responsibility.
  • Executed tactics to acquire new and retain existing clients.
  • Acted as a team group fitness leader in group projects, delegating tasks and providing feedback.
  • Scheduled and delivered complimentary PT sessions.
  • Delivered personal training sessions for existing Crunch members and executed on all processes and procedures for the success of each client.
  • Developed exercise programs to fit the exact needs of each client.
  • Developed HIIT boxing program for different Crunch locations.

Sales Associate

Zara
Cerritos, CA
01.2018 - 06.2019
  • Streamlined operations by implementing efficient processes and procedures, increasing overall productivity.
  • Enhanced customer satisfaction by effectively managing and resolving operational issues in a timely manner.
  • Reduced operational costs through the identification of inefficiencies and implementation of cost-saving measures.
  • Managed cross-functional teams, ensuring successful completion of projects within deadlines and budget constraints.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

A.S - Liberal Arts

Madison College
05.2006

Skills

  • Experience of working with Salesforce CRM and Outreach Cross-Channel Marketing
  • Experience selling tech solutions to brands & manufacturers in Ecommerce or Marketing Strategic Account Development
  • Coaching and Mentoring
  • Recruiting and Hiring
  • Sales Strategy Development
  • HR and Payroll
  • Prospecting Skills
  • Sales Presentation
  • Key Account Management
  • Salesforce Software
  • Marketing Strategies
  • Sales Territory Growth
  • Saas Sales

Timeline

Sales Manager

La Luna Apparel
05.2023 - Current

Group Fitness Instructor

Crunch Fitness
12.2018 - 11.2021

Sales Associate

Zara
01.2018 - 06.2019

A.S - Liberal Arts

Madison College

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Derrick Edwards