Job Search Status
Open to workDesired start date: Open to discussion
Open To Work
Derrick Germany
Charlotte,NC
Work Preference
Summary
Innovative leader with a strong background in project execution and employee development. Known for creating operational procedures that enhance team productivity and for fostering collaborative partnerships to achieve shared business goals.
Overview
16
16
years of professional experience
Work History
Owner/Operator
Seamless ATM & Consultants
Charlotte, NC
07.2022 - Current
- Developed and implemented marketing campaigns to attract new customers.
- Negotiated with vendors to achieve optimal pricing, increasing profit margins significantly.
- Oversaw project execution, ensuring on-time deliverables and high-quality workmanship.
- Developed operational procedures and workflow plans to streamline business operations.
- Analyzed market trends to pinpoint new business opportunities.
- Collaborated with other owners on joint ventures to optimize resource sharing and enhance service offerings.
Senior Flight Attendant
Psa Airlines/ American Airlines
Charlotte, North Carolina
07.2021 - Current
- Adhered strictly to safety protocols while performing duties as Senior Flight Attendant.
- Developed and implemented training programs for junior flight attendants on service standards and safety protocols.
- Supervised junior team members in executing duties and adhering to company regulations, ensuring compliance and safety.
- Coordinated with pilots and crew to enhance flight operations and passenger experience.
- Participated in training sessions on customer service conflict resolution and safety procedures.
Leasing Agent Assistant
The Timbers Apartment Community
Charlotte , NC
03.2010 - 01.2018
- Assisted residents with leasing inquiries and property tours.
- Maintained accurate records of tenant applications and lease agreements.
- Coordinated move-in and move-out processes for residents.
- Responded to resident maintenance requests in a timely manner.
- Collaborated with management to ensure compliance with property policies.
- Established strong working relationships with vendors responsible for maintenance services at leased properties.
- Provided administrative support for leasing office operations and documentation.
Education
High School Diploma -
CAPA Pittsburgh ( Preforming Arts )
Pittsburgh06-2001
Skills
- Transformational Customer Service
- Vendor negotiation
- Project execution
- Customer Experience Management
- Leadership Development
- Crisis Management
Timeline
Owner/Operator
Seamless ATM & Consultants
07.2022 - Current
Senior Flight Attendant
Psa Airlines/ American Airlines
07.2021 - Current
Leasing Agent Assistant
The Timbers Apartment Community
03.2010 - 01.2018
High School Diploma -
CAPA Pittsburgh ( Preforming Arts )