Derrick Haseloff

• Championed insurance claims process by providing expert knowledge and building positive, trusting relationship to support clients during challenging times.
• Determined proper course of action for claims processing.
• Documented and communicated timely claims information while supporting accurate outcomes.
• Handled claims consistent with client and corporate policies, procedures, best practices and regulations.
• Accomplished multiple tasks within established timeframes.
• Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
• Delivered feedback to decision-makers regarding employee performance and training needs.
• Multi tasking phones call and emailing Supervisors, agents, and adjusters
• Organizing Meetings and providing materials using power points.
• Managed over 30 customer calls per day
• Reduced claim resolution timeframes by developing and enforcing strict guidelines for timely investigations and settlements.
• Established key performance indicators for claims management, enabling data-driven improvements in productivity and efficiency across the department.
• Streamlined communication channels within the team, resulting in more effective information sharing and improved overall decision-making processes.
• Managed a multi-million-dollar budget for the regional claims department, ensuring cost-effective allocation of resources and minimal financial waste.

- identifying weaknesses within regions adjusting staff and look for ways to provide needed support and training to committee members in protecting integrity of the industry

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• Examined claims forms and other records to determine insurance coverage.
• Answered questions posed by insured.
• Examined claims forms and other records to determine insurance coverage.
• Since 2017, training new and experience adjusters RMA policies and procedures
• Evaluated insurance policies and analyzed damages to determine coverage
• Verified insurance claims and determined fair amount for settlements
• Organized, planned, and documented materials for Crop Hail and MPCI claims
• Assessed damage to crops
• Managed over 50 calls per day
• Maintained claims data in Agrinet systems

• Communicated with train dispatchers to obtain and adjust directions.
• Performed daily inspections on switches.
• Signaled crew members, utilizing hand or flag signals, radio communications and lantern.
• Inspected train in motion and stationary to determine proper functionality.
• Communicated through various methods to conduct train movement.
• Performed air brake and electrical connection coupling.
• Collaborated with engineers to determine maintenance schedules and repairs, plan out-of-service times and coordinate returns to service.
• Operated controls to activate track switches and traffic signals.
• Signaled to engineers regarding train stopping, starting, directional switches or emergencies.

• Examined claims forms and other records to determine insurance coverage.
• Answered questions posed by insured.
• Examined claims forms and other records to determine insurance coverage.
• Evaluated insurance policies and analyzed damages to determine coverage
• Verified insurance claims and determined fair amount for settlements
• Organized, planned, and documented materials for Crop Hail and MPCI claims
• Assessed damage to crops
• Managed over 20 calls per day
• Maintained claims data in Agrinet systems

• Selected and purchased supplies and equipment such as seed, farm machinery and livestock.
• Created farm strategies to maximize production and convert farm operations to commercial standards.
• Adjusted production strategies to account for changing factors such as market and weather conditions.
• Maximized operational profits by closely inspecting crops, assessing quality and identifying problems such as disease or insects.
• Enforced strong safety and environmental protections to support habitats while preventing harm to employees or consumers.
• Purchased regular supplies and special equipment, livestock or tools as part of skilled management of $750,000 budget.
• Used QuickBooks to maintain financial, production and employment records of farm.
• Performed chemical spraying activities for crop weed and pest control.
• Visited fields regularly to inspect and estimate maturity dates of crops and damage due to weather.
• Maintained and repaired various farming equipment.
• Assessed farm activities to comply with government regulations.
• Positioned irrigation systems to deliver optimal amounts of water for crop growth without waste.
• Budgeted equipment purchases and regular repairs.
• Flexed with unexpected problems such as droughts and infestations to maintain farm profits.
• Set up and managed plant irrigation systems to maintain optimal flows to different types of plants.