TRAVIS TRUEBLOOD
Memphis,MO
Summary
Versatile manager focused on team building and talent development. Driven to surpass company goals while thriving in deadline-driven environments. Highly dedicated to continuous process improvement in the face of rapidly evolving and changing markets. Extremely results-oriented and proactive in finding cost-effective solutions to company-wide problems.
Overview
13
13
years of professional experience
1
1
Certificate
Work History
Regional Claims Manager
Crop Risk Services
Decatur, IL
01.2018 - Current
- Determine proper course of action for claims processing
- Document and communicate timely claims information while supporting accurate outcomes
- Champion insurance claims process by providing expert knowledge and building positive, trusting relationship to support clients during challenging times
- Train/coach 6 area claims supervisors and 56 claim adjusters to ensure compliance with company policies and procedures
- Lead and encouraged a high performing culture of service and teamwork for a growing and diverse workforce
- Help promote IT innovations to increase efficiencies
- Work closely with sales managers to help achieve growth plans
- Manage $3,500,000 payroll and yearly/monthly expenses
- Performed statistical analyses to gather data for operational and forecast team needs.
- Delivered feedback to decision-makers regarding employee performance and training needs.
Claims Supervisor
Crop Risk Services
Decatur, IL
04.2014 - 01.2018
- Assign Claims in region analyzing workload of Adjusters to ensure claims will be able to be worked efficiently and in a timely manner
- Audit adjuster's expense reports
- Train Adjusters Complete yearly performance evaluations
- Communicate with Market Rep and Agents
- Provide claims updates at Farmer/Agent meetings
- Work with Regional Claims Manager in putting together and presenting Adjuster Schools
Claims Adjuster
ADM Crop Risk Services
Decatur, IL
04.2012 - 04.2014
- Complete field inspections
- Analyze maps and aerial photographs
- Measure fields and storage structures
- Effectively communicate loss determinations to customers
- Perform fact-finding regarding crop damage, recording information, and transmitting information to accurately determine potential indemnities
- Appropriately follow regulatory rules, regulations, and procedures set forth by RMA
Night Manager
J's Foods
Memphis, MO
05.2009 - 05.2012
- Overseeing evening staff operations and closing procedures
- Distributing money to checkers
- Documenting new merchandise Assisting customers
- Assure merchandise is properly stocked
- Addressed customer complaints and issues regarding service delivery
Education
Master of Business Administration - Business Administration And Management
Western Governors University
Salt Lake City, UT07.2018
Bachelor of Science - Business Management, Business, Management and Communications
Western Governors University
Salt Lake City, UT07.2013
Skills
- Integrity
- Professionalism
- Self-starter
- Flexible thinker
- Leader
- Problem solving
- Process improvements
- Strategic planning
- Recruitment and talent management
- Customer service
- Teamwork / Collaboration
Certification
- CAPP license
- Acknowledged as an Emerging Leader by the Crop Insurance Reinsurance Bureau
- Managing at AIG Management Program
Affiliations
- Board of Directors Member, Scotland County Hospital, 2022 to Current
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Good leaders don't make excuses. Instead, they figure out a way to get things done.
Jocko Willink
Timeline
Regional Claims Manager
Crop Risk Services
01.2018 - Current
Claims Supervisor
Crop Risk Services
04.2014 - 01.2018
Claims Adjuster
ADM Crop Risk Services
04.2012 - 04.2014
Night Manager
J's Foods
05.2009 - 05.2012
Master of Business Administration - Business Administration And Management
Western Governors University
Bachelor of Science - Business Management, Business, Management and Communications
Western Governors University
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