Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Derrick Henriquez

Forest Hills,NY

Summary

A seasoned customer service professional with over a decade of helping patrons in high-pressure environments, such as Broadway. While also being dynamic and detail-oriented, excelling in quality assurance and assembly techniques. Proven ability to enhance workflow and ensure product integrity through meticulous attention to detail and effective team collaboration. Adaptable and skilled in managing repetitive tasks while maintaining high standards of safety and efficiency.

Overview

16
16
years of professional experience

Work History

Assembly Line Production Worker

Rove
Queens, NY
09.2024 - Current
  • Responsible for rotating through various positions on the assembly line as needed by management
  • Quality-check completed products for proper functioning before shipping them out
  • Assemble components according to established procedures and safety protocols
  • Clean all equipment and workstations at the end of shifts

Front of House Director

Nederlander Organization
New York, NY
06.2009 - Current
  • Ensure comfortable, distraction-free experiences for all patrons.
  • Assist with crowd control and seating arrangements to enhance event flow.

Brand Ambassador

Vita Coco
Long Island City, NY
03.2017 - 05.2019
  • Managed inventory recording, guerrilla sampling, store demonstrations, product transfers and delivery, while educating and engaging consumers on the item

Assembler/Dismantler

Two’s Company NY NOW
New York, NY
02.2017 - 02.2017
  • Constructed model rooms for a convention at the Javits Center, including painting and packing

Assembly Line Packer

Manhattan Fruitier
Long Island City, NY
11.2016 - 01.2017
  • Responsible for quality checking presentation of care packages as well as assembling, boxing and shipping

Education

GED -

LaGuardia Community College
Long Island City, NY
03-2010

Skills

  • Customer service
  • Quality assurance
  • Attention to detail
  • Team collaboration
  • Safety compliance
  • Assembly techniques
  • Inventory management
  • Problem solving
  • Repetitive task endurance
  • Workflow understanding

References

  • David Calhoun, Nederlander Theatre, (917) 733 - 7340
  • Danielle Adone, Vita Coco, (917) 463 - 9443

Timeline

Assembly Line Production Worker

Rove
09.2024 - Current

Brand Ambassador

Vita Coco
03.2017 - 05.2019

Assembler/Dismantler

Two’s Company NY NOW
02.2017 - 02.2017

Assembly Line Packer

Manhattan Fruitier
11.2016 - 01.2017

Front of House Director

Nederlander Organization
06.2009 - Current

GED -

LaGuardia Community College

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