Derrick Jackson
Flint,MI
Summary
Results-oriented Security Supervisor with extensive experience in managing teams and enhancing safety protocols. Expertise in developing and implementing security policies to mitigate risks. Strong communication and problem-solving skills contribute to effective teamwork and crisis management. Proven ability to lead diverse teams and improve safety measures across various security settings.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Security Supervisor
Securitas Security Services USA
San Diego, California
07.2021 - 12.2025
- Coordinated scheduling and deployment of security staff for diverse assignments, ensuring adequate coverage and response readiness.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Oversaw security operations to confirm adherence to established procedures and standards, maintaining a secure environment.
- Implemented security measures to enhance overall site safety and compliance standards.
- Conducted training for new employees on company policies and security procedures, facilitating effective onboarding and compliance.
- Responded to alarms and incidents, coordinating appropriate actions promptly.
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Prepared detailed reports on daily activities and unusual occurrences for management review.
Armed Guard/Security Officer
Allied Universal Protection Services
San Diego, US
05.2014 - 09.2020
- Checked employee badges to prevent unauthorized access by former disgruntled employees.
- Patrols property for damages and intruders.
- Monitored grid area to identify and remove solicitors and transients, ensuring safety of business spaces.
- Inspected property for damages and responded promptly to business emergency calls.
- In addition, provided directions to visitors.
- Transit Officer - At assigned station, checked passengers' compass cards utilizing an UHH scanner, removed people without validated pass or fare and wrote citations.
Cashier
Marriot Hotel
San Diego, US
08.2013 - 04.2015
- Processed customer transactions with accuracy and efficiency, ensuring smooth checkout experience.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Maintained organized and clean checkout area, contributing to positive customer experience.
- Trained new cashiers on cash handling procedures and customer service standards, enhancing team readiness.
Cashier
Jcpennys
San Diego, US
01.2009 - 11.2012
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Assisted customers in locating products, answering inquiries, and providing tailored product recommendations to improve satisfaction.
- Guided customers in selecting suitable products based on their needs.
- Conducted product demonstrations to inform customers about product features and benefits, enhancing their purchase decisions.
- Organized merchandise displays to create an inviting shopping environment, improving customer engagement.
- Managed inventory levels, restocked items throughout the day.
Education
High School Diploma -
Crawford High School
San Diego, CA06.2010
Skills
- Security monitoring
- Surveillance monitoring
- CCTV experience
- Incident response
- Risk assessment
- Security reporting
- Report writing
- Cash handling
- Transaction processing
- Team leadership
- Problem solving
- Conflict resolution
Certification
Guard Card, 06/01/18, 06/01/20
Websites
Timeline
Security Supervisor
Securitas Security Services USA
07.2021 - 12.2025
Armed Guard/Security Officer
Allied Universal Protection Services
05.2014 - 09.2020
Cashier
Marriot Hotel
08.2013 - 04.2015
Cashier
Jcpennys
01.2009 - 11.2012
High School Diploma -
Crawford High School