Summary
Overview
Work History
Education
Skills
Timeline
Generic

Derrick Jeka

Waukesha,WI

Summary

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

14
14
years of professional experience
4
4
years of post-secondary education

Work History

Operations Manager

CVS Pharmacy
06.2018 - Current
  • Perform register duties, answer phone calls, stock items from warehouse to shelf, execute planograms/zoning, check expiration dates, set sale tags for current ad, sell Carepass, bookkeep, cover shifts, open and close store, check-in vendors, keep inventory and address discrepancies, respond to customer complaints via e-mail, make bales, janitorial duties, assist in pharmacy as needed, train new employees on proper protocols and customer service standards, identify and resolve unauthorized unsafe practices.
  • Provide elite customer service

Stocker, Deli Attendant, and Delivery Driver

Sendik's
06.2017 - 06.2018
  • Unload shipments, stock grocery items from warehouse to shelf, face items, check expiration date, build displays, break down pallets, make bales, work deli counter, prepare deli foods, slice meats/cheeses, maintain clean work environment, deliver grocery orders and party platters
  • Provide elite customer service

Assistant

Eshman Transport
, Puerto Rico
04.2017 - 05.2017
  • Navigate the truck driver in Puerto Rico
  • Remodel 8 AT&T stores: gut stores, remove old furnishings that are taken to the dump, unload new furnishings and assemble
  • This job was a one month contract

RX Supervisor

CVS Pharmacy
08.2014 - 03.2017
  • Perform register duties, answer phone calls, stock items from warehouse to shelf, execute planograms/zoning, check expiration dates, set sale tags for current ad, bookkeep, cover shifts, open and close store, check-in vendors, keep inventory and address discrepancies, make bales, janitorial duties, assist in pharmacy as needed, train new employees on proper protocols and customer service standards
  • Provide elite customer service

Lane Attendant, Porter, and Cook

AMF Bowling/Rooters
10.2010 - 07.2014
  • Perform register duties, host birthday parties/events, serve food and drink, maintain cleanliness of bowling lanes, oversee bowling league activity, cook food when busy ensuring quality, janitorial duties,
  • Provide elite customer service

Education

Highschool diploma -

South High School
Waukesha, WI
09.2007 - 06.2011

Skills

Customer-focused

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Timeline

Operations Manager

CVS Pharmacy
06.2018 - Current

Stocker, Deli Attendant, and Delivery Driver

Sendik's
06.2017 - 06.2018

Assistant

Eshman Transport
04.2017 - 05.2017

RX Supervisor

CVS Pharmacy
08.2014 - 03.2017

Lane Attendant, Porter, and Cook

AMF Bowling/Rooters
10.2010 - 07.2014

Highschool diploma -

South High School
09.2007 - 06.2011
Derrick Jeka