Derrick Key
Gastonia,NC
Summary
Detail-oriented professional with expertise in classroom management and customer service, skilled in multitasking and time management. Proven ability to foster positive learning environments and maintain effective communication. Ready to leverage analytical skills and dedication as an asset in a new role.
Overview
9
9
years of professional experience
Work History
Substitute Teacher (Latin)
Unity Classical Charter School
Charlotte, NC
08.2024 - Current
- Facilitated a positive classroom environment for fostering student participation.
- Established relationships with students to encourage a supportive educational experience.
- Collaborated with teachers to deliver seamless instruction for uninterrupted learning.
- Implemented classroom management techniques, creating a respectful learning atmosphere.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Kept students on task with proactive behavior modification and positive reinforcement strategies.
- Implemented lesson plans to maintain student engagement and facilitate classroom learning.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Team Player
ASICS
Charlotte, NC
01.2026 - Current
- Built and maintained strong customer relationships to promote brand loyalty and satisfaction.
- Identified and understood customer needs and concerns to recommend appropriate products and solutions.
- Developed comprehensive product knowledge to effectively assist customers and drive sales.
- Stocked the sales floor to ensure product availability and an organized shopping experience.
- Maintained a clean and presentable sales floor to uphold store standards and customer appeal.
- Removed trash and performed general housekeeping duties to sustain a safe and welcoming environment.
Contracted Delivery Driver
FedEx Ground
Charlotte, NC
09.2022 - 09.2024
- Delivered packages to residential and business customers.
- Completed assigned pick-ups within designated time frames.
- Secured all packages safely inside the truck to prevent damages.
- Mapped out routes to ensure packages were delivered in a timely manner.
- Used scanner to ensure that the correct package was delivered to customers.
- Obeyed all traffic laws and regulations.
Folder Analyst / Loan Processor
Rocket Mortgage
Charlotte, NC
10.2019 - 05.2022
- Ensured that State and Federal disclosures were signed with approved vendors.
- Troubleshot files when there were issues with AUS findings.
- Understood and followed the guidelines from investors (Fannie Mae & Freddie Mac).
- Placed outbound calls to partners to obtain missing documents.
- Used written communications via email/Salesforce to obtain missing documents from partners.
- Took inbound phone calls from partners with questions about documentation and resolved issues regarding structural changes, guidelines, and turn times.
Pre-Kindergarten Assistant
Charlotte Mecklenburg Schools
Charlotte, NC
08.2019 - 10.2019
- Planned and worked with the teacher to devise special strategies for reinforcing skills and concepts based on individual students' needs, interests, and abilities.
- Assisted with school routines and transitions.
- Participated in daily bus, car, and van transportation duties.
- Assisted with student attendance procedures, record-keeping, collecting money, ordering materials, and other assigned tasks.
EC Assistant
Charlotte Mecklenburg Schools
Charlotte, NC
02.2017 - 06.2019
- Assisted with the instruction of students with disabilities.
- Helped in maintaining the attendance record of students.
- Assisted in monitoring the progress students were making towards their individual educational goals.
- Helped maintain a safe and healthy classroom environment for students.
- Used the copier machine and aided in providing necessary materials for classroom lessons.
Education
Bachelor of Science - History
Methodist University
12-2013
Skills
- Analytical Skills
- Professionalism
- Customer Oriented
- Detail Oriented
- Able to Multitask
- Dedicated Team Player
- Skilled in Microsoft Office
- Verbal and Written Communication
- Classroom Management
- Time Management
Timeline
Team Player
ASICS
01.2026 - Current
Substitute Teacher (Latin)
Unity Classical Charter School
08.2024 - Current
Contracted Delivery Driver
FedEx Ground
09.2022 - 09.2024
Folder Analyst / Loan Processor
Rocket Mortgage
10.2019 - 05.2022
Pre-Kindergarten Assistant
Charlotte Mecklenburg Schools
08.2019 - 10.2019
EC Assistant
Charlotte Mecklenburg Schools
02.2017 - 06.2019
Bachelor of Science - History
Methodist University