Results-driven United States Army Veteran with an active Secret Security Clearance and over 10 years of experience leading diverse teams in military and civilian sectors. Known for enhancing organizational effectiveness through the implementation of successful programs and initiatives. Bronze Star recipient.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Manager
Fidelity Technologies Corporation
Pensacola, FL
10.2022 - Current
Managed daily operations to facilitate efficient workflow and effective resource allocation.
Developed and implemented process improvements to enhance operational efficiency.
Supervised daily employee workflow to enhance productivity and uphold quality standards.
Collaborated with cross-functional teams to streamline communication and operations.
Scheduled employee shifts and coordinated training sessions to improve staff performance.
Ensured compliance with industry regulations through regular audits and assessments.
Operations Manager
Brett-Robinson Corporation
Orange Beach, AL
04.2022 - 10.2022
Coordinated cross-functional teams to ensure timely delivery of products and services.
Developed staff work schedules and assigned duties to optimize team performance and meet operational needs.
Led training and mentoring for newly hired employees, enhancing their knowledge of company programs and integration into the team.
Developed key performance indicators to measure effectiveness of operational processes.
Conducted cost analysis for projects, identifying budget requirements to inform resource allocation.
Senior Strategic Planner / Lead Quality Assurance Auditor
FlightSafety Services Corporation
Whiting Field, FL
06.2018 - 04.2022
Developed and implemented long-term strategic plans to maximize organizational growth.
Guided regulatory compliance and industry standards in planning processes to ensure alignment with best practices.
Recommended policy and procedure changes to enhance operational efficiency and effectiveness.
Led cross-functional teams in the design and implementation of innovative processes for achieving business outcomes.
Conducted internal audits of organizational performance against established metrics and KPIs to identify areas for improvement.
Senior Counterintelligence Advisor
United States Army Special Operations Command
Ft. Bragg, NC
12.2015 - 03.2018
Advised on strategic operational planning for special operations missions, enhancing mission alignment with objectives.
Analyzed intelligence reports to inform tactical decision-making processes.
Assisted in evaluating operational readiness of special operations units to ensure optimal deployment capabilities.
Reviewed and updated standard operating procedures for mission effectiveness.
Mentored junior advisors and support staff on best practices, fostering a culture of continuous improvement.
Education
Bachelor of Science - Criminology / Law
Troy University
Troy, AL
Associate of Applied Science - Intelligence Operations
Cochise College
Sierra Vista, AZ
Senior Leadership and Management Development Course -
US Army Noncommissioned Officer Academy
Fort Huachuca, AZ
Advanced Leadership and Management Development Course -
US Army Noncommissioned Officer Academy
Fort Huachuca, AZ
Basic Leadership and Management Development Course -
US Army Noncommissioned Officer Academy
Fort Bliss, TX
Skills
Operations management
Lean Six Sigma
Quality management
Quality Assurance
Process improvement
Strategic planning
Project coordination
Cross-Functional Leadership
Team leadership
Cross-functional collaboration
Certification
Lean Six Sigma - Green Belt Certification
Lead Quality Assurance Auditor Certification
Instructor & Training Development Certification
Work Preference
Salary Range
$1/yr - $130000/yr
Timeline
Operations Manager
Fidelity Technologies Corporation
10.2022 - Current
Operations Manager
Brett-Robinson Corporation
04.2022 - 10.2022
Senior Strategic Planner / Lead Quality Assurance Auditor
FlightSafety Services Corporation
06.2018 - 04.2022
Senior Counterintelligence Advisor
United States Army Special Operations Command
12.2015 - 03.2018
Bachelor of Science - Criminology / Law
Troy University
Associate of Applied Science - Intelligence Operations
Cochise College
Senior Leadership and Management Development Course -
US Army Noncommissioned Officer Academy
Advanced Leadership and Management Development Course -
US Army Noncommissioned Officer Academy
Basic Leadership and Management Development Course -