Summary
Overview
Work History
Education
Skills
Professional References
References
Timeline
Generic

Derrick K. Naone

Ewa Beach

Summary

Dynamic professional with extensive experience at Costco Wholesale Corporation, excelling in training and performance development. Proven track record in inventory control and logistics scheduling, enhancing operational efficiency. Adept at fostering team collaboration and resolving conflicts, ensuring exceptional customer service and satisfaction. Committed to maintaining compliance and quality standards in fast-paced environments.

Overview

35
35
years of professional experience

Work History

General Clerk II

Chugach Government Solutions
Anchorage
10.2024 - Current
  • Leverage warehouse expertise to efficiently manage inventory and identify various security tampering incidents for federal government
  • Coordinated scheduling and logistics for team meetings and events.
  • Managed incoming correspondence, directing inquiries to appropriate staff members.
  • Maintained accurate records of all documents filed or processed.
  • Supported data entry tasks, ensuring timely updates to information systems.
  • Organized files for easy access and retrieval by team members.
  • Provided administrative support, including sorting mail and managing customer inquiries.
  • Developed and maintained effective working relationships with colleagues and vendors.
  • Trained staff on work activities and computer applications.

Uber Driver

Self Employed Services
Ewa Beach
06.2019 - 10.2024
  • Maintained vehicle cleanliness and conducted routine maintenance checks to ensure safety.
  • Navigated routes efficiently for timely passenger pickups and drop-offs.
  • Utilized GPS technology for optimal route planning and effective traffic management.
  • Communicated with passengers to enhance overall travel experience.
  • Managed cashless transactions through Uber app for seamless payment processes.
  • Provided assistance to passengers with special needs, ensuring comfort throughout rides.
  • Resolved passenger concerns promptly to maintain a positive service environment.
  • Complied with traffic laws and safety regulations during all operations.

Gas Station Supervisor

Costco Wholesale Corporation
Honolulu
06.2015 - 06.2019
  • Consistently maintained accurate documentation of invoices.
  • Managed inventory levels and ordered fuel supplies efficiently, conducting daily inventory checks.
  • Resolved customer inquiries and complaints to enhance satisfaction.
  • Conducted inspections of equipment and facilities to ensure safety and compliance.
  • Maintained cleanliness and organization of store areas, ensuring proper stock levels.
  • Monitored gas prices to uphold competitive market positioning.
  • Assisted customers with product selection, providing timely and effective service.
  • Completed daily operational tasks, including opening, closing, and shift changes.
  • Trained new employees on safety protocols and operational procedures specific to gas station operations.
  • Reviewed financial reports to assess sales performance and operational efficiency.

Front End Supervisor

Costco Wholesale Corporation
Honolulu
09.2008 - 05.2015
  • Managed scheduling for 150 employees, ensuring optimal coverage during peak hours.
  • Supervised daily operations of front-end team, enhancing workflow efficiency.
  • Conducted annual employee reviews to evaluate performance and development.
  • Trained new hires on customer service standards and operational protocols.
  • Monitored cash handling procedures, verifying transaction accuracy.
  • Resolved customer inquiries and complaints, fostering positive relationships.
  • Implemented loss prevention strategies to reduce inventory discrepancies.
  • Conducted warehouse inventory biannually
  • Perform food court inventory on a 4-week cycle, resulting in 13 audits per year.
  • Developed weekly reports on sales volume and transaction metrics.

Food Court Supervisor

Costco Wholesale Corporation
Honolulu
01.1999 - 09.2008

Managed daily operations of food court staff and activities.

  • Oversaw inventory levels and procured supplies as necessary.
  • Educated new employees on food safety and customer service standards.
  • Ensured compliance with health regulations and cleanliness standards.
  • Mediated conflicts among employees and between customers and employees with professionalism.
  • Conducted regular performance appraisals for staff members and provided guidance and feedback as needed.
  • Held monthly meetings with staff members in order to discuss current issues and provide updates about changes in policy or procedure.
  • Scheduled employee shifts to meet peak business periods while managing labor costs efficiently.
  • Conducted analysis of sales data to uncover cost-saving and revenue-boosting opportunities.
  • Resolved customer complaints to ensure satisfaction and enhance loyalty.
  • Implemented process improvements that optimized workflow efficiency.
  • Trained new hires on proper food handling techniques and sanitation regulations.

Deli Supervisor

Costco Wholesale Corporation
Honolulu
09.1997 - 01.1999
  • Supervised deli staff to deliver exceptional customer service and maintain operational standards.
  • Managed inventory levels to ensure product freshness and availability at all times.
  • Trained new employees on food safety and preparation protocols effectively.
  • Coordinated daily operations to optimize workflow efficiency in the deli environment.
  • Resolved customer inquiries and complaints promptly while maintaining professionalism.
  • Oversaw product displays to enhance visual appeal and attract customers.
  • Scheduled staff shifts to guarantee adequate coverage during peak hours.
  • Ensured compliance with health department regulations across deli operations.

Merchandiser

Costco Wholesale Corporation
Honolulu
05.1991 - 09.1997
  • Organized product displays to boost customer visibility and engagement.
  • Monitored inventory levels to guarantee product availability on sales floor.
  • Implemented planograms to optimize shelf placements and enhance accessibility.
  • Conducted inspections of products to ensure quality and freshness.
  • Provided management with feedback on customer preferences and emerging trends.
  • Assisted in creating attractive promotional setups for seasonal items.
  • Maintained cleanliness and organization of work environment consistently.
  • Conducted bi-annual inventory and logistics assessments.
  • Collaborated with suppliers to execute merchandising plans effectively.

Education

High School Diploma -

Campbell High School
Ewa Beach, HI
06-1985

Skills

  • Training and performance development
  • Data entry and database management
  • Document management and filing systems
  • Inventory and supply control
  • Logistics scheduling
  • Customer service and satisfaction
  • Warehouse operations and shipping
  • Correspondence handling and mail processing
  • Compliance adherence and policy enforcement
  • Team collaboration and relationship building
  • Problem solving and conflict resolution
  • Effective communication skills
  • Attention to detail and quality control
  • Time management and prioritization
  • Spreadsheet management and document scanning
  • Basic accounting and cash handling
  • Office equipment operation

Professional References

Available upon request

References

References available upon request.

Timeline

General Clerk II

Chugach Government Solutions
10.2024 - Current

Uber Driver

Self Employed Services
06.2019 - 10.2024

Gas Station Supervisor

Costco Wholesale Corporation
06.2015 - 06.2019

Front End Supervisor

Costco Wholesale Corporation
09.2008 - 05.2015

Food Court Supervisor

Costco Wholesale Corporation
01.1999 - 09.2008

Deli Supervisor

Costco Wholesale Corporation
09.1997 - 01.1999

Merchandiser

Costco Wholesale Corporation
05.1991 - 09.1997

High School Diploma -

Campbell High School
Derrick K. Naone