Symphany Gettens
Lawton,OK
Summary
Dedicated professional with expertise in customer service and a strong focus on teamwork. Proven track record in maintaining confidentiality while supporting student learning. Demonstrated ability to enhance operational efficiency through effective collaboration and communication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
General Clerk II
Serco NA
Lawton, Oklahoma
01.2026 - 04.2026
- Reviewed and verified documentation to ensure accuracy and completeness for company records.
- Maintained confidentiality of sensitive information to protect client trust and data integrity.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
- Followed confidentiality rules to safeguard data quality and minimize risk of information compromise.
Teacher
Playcare
Lawton, OK
03.2025 - 11.2025
- Prepared and maintained classroom environments to support student learning and promote physical, social, and emotional development.
- Fostered teamwork among children through group projects and collaborative play.
- Attended professional development workshops to refine teaching practices and incorporate new strategies.
- Collaborated with parents to enhance children's development and address specific concerns.
Lead Barista
Scooters Coffee Shop
Anna, Texas
04.2024 - 01.2025
- Trained new baristas on equipment use and coffee preparation techniques, improving service quality.
- Ensured cleanliness and organization of coffee shop to enhance customer experience.
- Processed cash transactions accurately, fostering a welcoming and friendly atmosphere.
- Monitored inventory levels and communicated supply needs to management.
Sales Associate
Victoria Secret
Allen, Texas
12.2023 - 03.2024
- Assisted customers in locating products, addressing inquiries, and providing tailored product recommendations.
- Partnered with sales team to achieve performance goals, contributing to overall store success.
- Restocked shelves and organized merchandise displays with team members to enhance product visibility.
Sales Associate
Bath and Body Works
Allen, Texas
08.2023 - 12.2023
- Assisted customers in selecting products and provided tailored recommendations to meet individual needs.
- Operated cash register and processed customer transactions with accuracy, ensuring smooth checkout experience.
- Learned product knowledge to assist customers with informed purchasing decisions.
- Maintained cleanliness and organization of sales floor and stockroom to enhance shopping experience.
Education
High School Diploma -
Anna High School
Anna, TX05-2023
Associate of Applied Science - Pre- Medicine
Collin College
Plano, TXAssociate of Pre- Nursing
South College
Knoxville, TN04-2026
Skills
- Patient care expertise
- Medical terminology
- Collaborative teamwork
- Data entry proficiency
- Customer service excellence
- Classroom management
- File and database oversight
- Quality assurance
- Critical thinking skills
- Performance evaluation
- Instructional strategies
- BTSA program completion
Certification
- NRCMA -National Registered Certified Medical Assistant
- First Aid -CPR
Affiliations
- Volunteered at Lawton Animal Welfare
- Shadowed Surgical Technologist and Surgeons at Commanche Memorial Hospital
Timeline
General Clerk II
Serco NA
01.2026 - 04.2026
Teacher
Playcare
03.2025 - 11.2025
Lead Barista
Scooters Coffee Shop
04.2024 - 01.2025
Sales Associate
Victoria Secret
12.2023 - 03.2024
Sales Associate
Bath and Body Works
08.2023 - 12.2023
High School Diploma -
Anna High School
Associate of Applied Science - Pre- Medicine
Collin College
Associate of Pre- Nursing
South College