Derrick Pullen
Laurel,MD
Summary
Results-focused Automotive Sales Consultant adept at selling vehicles of all types to customers from all backgrounds. Proficient in leveraging current market, customer and social media trends to capitalize on sales opportunities. Persuasive communicator and creative problem-solver. Self-motivated and energetic Car Salesman with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment. High-achieving Auto Sales Associate driven to maximize sales, customer satisfaction and bottom line profitability. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Automotive Sales Consultant
Antwerpen Security Nissan
04.2021 - 02.2023
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Prepared purchased vehicles and completed final delivery checks.
- Responded to customer enquiries via telephone and email.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Managed over 50 customer calls per day.
Brand Ambassador
Porsche Of Arlington
01.2020 - 04.2021
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Communicated product information with confidence and educated consumers about company.
- Established and maintained positive relationships with customers.
- Increased sales by effectively communicating product benefits.
- Engaged customers to communicate key product features.
- Demonstrated products to customers to illustrate features, advantages and benefits.
- Managed over 20 customer calls per day.
Retail Sales Consultant
Lindsay Chrysler Dodge Jeep Ram
01.2015 - 12.2018
- Increased sales and customer satisfaction through personalized servicing.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Increased sales by 10% year over year.
Automotive Sales Consultant
Lustine Dodge
12.2013 - 12.2014
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Answered telephone and email inquiries from potential customers.
- Prepared purchased vehicles and completed final delivery checks.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Managed over 50 customer calls per day.
Education
No Degree - Business Administration And Management
Virginia Commonwealth University
Richmond, VAHigh School Diploma -
William Fleming High School
Roanoke, VASkills
- Appointment Scheduling
- Telephone Etiquette
- Product Demonstration
- Negotiation Strengths
- Delivering Vehicle
- Closing Sales
- Meeting Sales Goals
- Engaging with Diverse Customers
- Building Customer Loyalty
- Goal-Driven
Daily Walking, Reading Books
I routinely walk 30 minutes a day to improve my health and vitality. I enjoy reading books; self improvement, history, politics, health and fitness along with biological and zoological books. I am very curious about the natural world and animals.
Timeline
Automotive Sales Consultant
Antwerpen Security Nissan
04.2021 - 02.2023
Brand Ambassador
Porsche Of Arlington
01.2020 - 04.2021
Retail Sales Consultant
Lindsay Chrysler Dodge Jeep Ram
01.2015 - 12.2018
Automotive Sales Consultant
Lustine Dodge
12.2013 - 12.2014
No Degree - Business Administration And Management
Virginia Commonwealth University
High School Diploma -
William Fleming High School