Derrick Simms
25400 Rockside Road #610 Bedford Heights,OH
Summary
Experienced Data Entry Clerk with 1 years of success developing and maintaining databases. Certified in 10-key coupled with exceptional talents in creating organizational and filing systems. Resourceful and meticulous individual with reputation for improving office productivity. Experienced Data Entry Clerk wityears of success developing and maintaining databases. Certified in 10-key coupled with exceptional talents in creating organizational and filing systems. Resourceful and meticulous individual with reputation for improving office productivity.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Security Professional
Allied Universal Security Services
Independence, OH
01.2023 - Current
- Supervised property entrances and exits and monitored employee safety.
- Recorded required data for incident reports and files.
- Developed and implemented training methods to promote improved officer performance.
- Implemented new security protocols to prohibit trespassing and increase safety.
- Oversaw highly effective security team and managed scheduling and resource allocation.
- Developed crisis response and evacuation strategies for use during emergencies.
- Assisted law enforcement with facility investigations and critical event responses.
- Ran routine security checks, suggesting improvements as necessary.
- Gathered data from daily logs and incident reports to locate security weaknesses.
- Performed audits and inspections of facility to locate potential threats.
Date Entry Clerk/Sortation Associate
Amazon
Euclid, OH
08.2021 - 08.2022
- Sorted packages into delivery routes by factors such as size, weight and destination.
- Met demanding performance targets by working efficiently and backing up fulfillment team members.
- Evaluated condition of items to determine whether to accept or reject returns and routed acceptable items to stations for repackaging and resale.
- Operated machines to sort, move and box items for customers.
- Selected, packed and shipped over orders during peak periods.
- Used portable electronic scanner to track parcels and record tracking progress.
- Collaborated with other employees to complete large shipment orders and during high-volume mailing periods.
- Completed in-store shopping for delivery orders and located acceptable substitutions.
Independent Contractor
Simms Delivery Service
Garfield Heights, OH
06.2016 - 07.2021
- Managed quality control and maintained high level of customer satisfaction.
- Reviewed customer requests, resolved questions and defined specifications before completing orders.
- Worked independently and with other team members to decipher problems and create solutions.
- Marketed freelance services through social media platforms, word-of-mouth and referrals.
- Kept client satisfaction high by consulting closely at various stages and incorporating important feedback.
- Delivered high level of customer service and support by answering questions and returning phone calls quickly.
- Avoided costly rework and codes issues through regular inspections of in-progress work and strong project planning abilities.
- Worked with clients to review ideas from sketches to finalize concepts.
- Received assignments from editor or evaluated leads and tips to develop story ideas.
Independent Contractor
Ace Cab Company
Cleveland , OH
01.2010 - 09.2016
- Managed quality control and maintained high level of customer satisfaction.
- Delivered high level of customer service and support by answering questions and returning phone calls quickly.
- Reviewed customer requests, resolved questions and defined specifications before completing orders.
- Kept client satisfaction high by consulting closely at various stages and incorporating important feedback.
- Brought in substantial word-of-mouth business based on quality of work and customer service skills.
- Estimated projects, procured materials and controlled costs to meet exact budget targets.
Education
Data Entry
03.2012
- Data Entry Clerical Duties
High School Diploma -
- Honor Roll
Skills
- Proficient with [Microsoft word,Excel,Microsoft Power Point
- Data transcription
- Filing and data archiving
- Meticulous attention to detail
- Collecting information
- People skills
- Reliable & trustworthy
- Good work ethic
- Experience in leadership
- Quantitative skills
- Requirements gathering
- Electronic surveillance
- Emergency Response
- Conflict resolution techniques
- Dispatch
- Security Guard License
- Safety and security
- Crisis intervention training
- Surveillance
Certification
- Data Entry certification Training - 2012
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Security Professional - Allied Universal Security Services
01.2023 - Current
Date Entry Clerk/Sortation Associate - Amazon
08.2021 - 08.2022
Independent Contractor - Simms Delivery Service
06.2016 - 07.2021
Independent Contractor - Ace Cab Company
01.2010 - 09.2016
Vocational Guidance Services - , Data Entry
Tarrant High School - High School Diploma,
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