Troi Harris
Alpharetta,Georgia
Summary
Punctual Administrator professional bringing more than 5+ years of experience. Diligent in updating records, inspecting shipments and resolving discrepancies.
Resourceful hard worker with knowledge and skill in software development. A professional accustomed to working with MAC OS and Windows systems. Skilled at developing, optimizing and reworking systems to meet specific customer requirements. Proficient in multiple types of programming languages.
Overview
5
5
years of professional experience
Work History
Security Professional
Allied Universal Protection Services
Atlanta, Georgia
01.2022 - Current
- Assessed ongoing risk factors and suggested improvements to senior management.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Guided periodic property safety inspections and oversaw remedial action for potential hazards.
- Provided safety reports and data analysis to building managers to inform security processes.
- Performed cash drops while maintaining security and control of drop box.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Administrator
Ingenico Group
Alpharetta, Georgia
06.2019 - 01.2022
- Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
- Reviewed inventory reports and activity to ensure correct documentation.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained accurate records in Software, including materials weights, bill amounts and identified variances.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Conducted in-depth troubleshooting of program problems and employee concerns and recommended corrective actions to resolve issues.
Operations Administrator
Fedex Ground
Norcross, GA
09.2017 - 03.2019
- Provided answers to customer questions via phone and email, typically within a reasonable time.
- Assisted the Manager by documenting all key processes and procedures, including security protocols.
- Delivered customized and effective solutions to clients that met unique demands.
- Sorted and placed mail into mailboxes with accuracy and efficiency.
- Used automated mail processing equipment to sort and collate mail.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Enforced the on-time shipment of products to create exceptional customer experiences.
Assistant Manager
Journeys
Alpharetta, Georgia
12.2016 - 08.2017
- Trained team members in successful strategies for meeting operational and sales targets
- Inventoried stock every month to verify numbers, address discrepancies and better predict future needs
- Submitted weekly reports to senior management to aid in business decision-making and planning
- Assisted team members with leadership requirements by coordinating schedules and workflows to meet projected business levels
- Monitored cash intake and deposit records, resulting in increased accuracy and reduction in discrepancies
- Interacted with customers to determine needs and offer product or service solutions
Education
Marketing Management And Research
Gwinnett Technical College
Lawrenceville, GASoftware Engineering
General Assembly
AtlantaHigh School Diploma -
Centennial High School
Roswell, GA2016
Skills
- Skilled in Microsoft Outlook, Word, Excel, and Power Point
- Financial Account Balancing
- Document Production
- UPS Worldship
- Fedex Ship Manager
- Conflict Resolution
- Interpersonal and written communication
- Warehouse Operations
- Shipping and receiving
- Forklift Certification
- Experience in Javascript, HTML/CSS, Building API's
- Video Editing Adobe
- Studies of Public Law and Administration
Timeline
Security Professional
Allied Universal Protection Services
01.2022 - Current
Administrator
Ingenico Group
06.2019 - 01.2022
Operations Administrator
Fedex Ground
09.2017 - 03.2019
Assistant Manager
Journeys
12.2016 - 08.2017
Marketing Management And Research
Gwinnett Technical College
Software Engineering
General Assembly
High School Diploma -
Centennial High School
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