Derrick Stewart
Manor
Summary
Dynamic professional known for exceptional customer service and efficient event planning. Successfully managed office operations and financial tracking, contributing to improved organizational performance and employee satisfaction.
Overview
8
8
years of professional experience
Work History
Administrative Supervisor
Community Care Clinic
Austin, TX
01.2023 - Current
- Managed daily administrative operations including phone and email correspondence, meeting coordination, and calendar management for multiple staff members.
- Maintained office supplies and vendor relationships; monitored stock levels and placed orders to ensure uninterrupted operations.
- Designed and implemented an efficient filing system, improving document retrieval speed and record organization.
- Prepared reports, presentations, agendas, and correspondence for senior management; recorded and distributed meeting minutes.
- Coordinated logistics for internal and client meetings (conference rooms, catering, materials) and supported travel arrangements.
- Collaborated with HR to onboard new hires—prepared paperwork, facilitated orientation, and ensured smooth integration.
- Handled confidential employee and company information with discretion and ensured compliance with data protection policies.
- Supported finance functions by processing invoices, expense reports, and payroll documentation accurately and on schedule.
- Tracked office expenses and maintained budget records to support financial reporting and planning.
- Acted as primary contact for office equipment and facilities management—managed maintenance contracts and resolved issues promptly.
- Developed internal communication channels and cross-departmental workflows to enhance productivity and information flow.
- Organized company events (conferences, team-building, holiday parties, fundraisers) to foster engagement and professional development.
- Responded promptly and professionally to customer inquiries and complaints via phone and email, escalating when necessary.
Administrative Assistant
Disability Services Of The Southwest
Austin, TX
12.2017 - 12.2022
- Alternate Administrator — Program leadership for CLASS & DBMD waiver programs
- Project & Director-level product management: strategy, roadmap development, implementation, and lifecycle support
- Clinical support expertise: developing and supporting services for individuals with multiple diagnoses
- Startup & high-growth experience: scalable program design and rapid operationalization
- Organizational effectiveness: design and execution of improvement initiatives and change management
- Training program development: built and launched scalable, multi-modal (in-person & virtual) training curricula
- Multi-disciplinary team leadership: coordinate clinical, operational, compliance, and product functions
- Stakeholder engagement: collaborate with families, providers, payors, and regulatory bodies
- Meeting facilitation: lead effective in-person and virtual workshops, trainings, and steering committees
- Best-practice governance: maintain awareness of industry standards and ensure policy/adherence
- Data-driven decision making: use metrics to optimize programs, workflows, and outcomes
- Compliance & risk management: ensure regulatory and contractual compliance within waiver programs
Education
High School Diploma -
Del Valle High School
Del Valle, TXSkills
- Administrative support & office management
- Calendar & appointment scheduling for multiple stakeholders
- Event planning & logistics (conferences, team-building, corporate events)
- Office supplies procurement & inventory control
- Vendor & maintenance contract management
- Records management & filing system optimization
- Confidential data handling & compliance with privacy policies
- Onboarding & new-hire orientation support
- Invoice, expense report, and payroll documentation processing
- Budget tracking and financial reporting support
- Cross-department communication & workflow coordination
- Customer service and issue resolution
- Multitasking and time-management in fast-paced environments
IMPACT AWARD: People First
I was nominated for the Impact Award in recognition of consistently demonstrating the organizations core values- integrity, mastering excellence, people first, accountability, community engagement, and commitment to transformation. Through my work, I strive to uphold high ethical standards, deliver quality results, support and empower others, take ownership of responsibilities, foster a positive and inclusive environment and contribute to meaningful growth and change withing the organization.
Timeline
Administrative Supervisor
Community Care Clinic
01.2023 - Current
Administrative Assistant
Disability Services Of The Southwest
12.2017 - 12.2022
High School Diploma -
Del Valle High School