Kirah Alyssa Mojica
Homestead
Summary
Detail-oriented and versatile administrative professional with experience in administrative support, cost recovery operations, event sales management, and front-desk concierge services.
Proven ability to manage multiple priorities, streamline processes, and deliver exceptional customer service. Strong communication, organizational, and problem-solving skills in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Administrative Assistant/ Cost Recovery Specialist
City Of Homestead
Homestead
09.2024 - Current
- Provided comprehensive administrative support including scheduling, data entry, and document management
- Managed cost recovery processes, tracking expenses, reconciling accounts, and ensuring accurate financial reporting Processed vendor invoices, ensuring accuracy, proper coding, and timely submission for payment
- Managed office supplies inventory and coordinated procurement processes for city departments.
- Assisted in scheduling meetings and maintaining calendars for city officials and staff.
- Organized files and documents, ensuring easy access for team members and stakeholders.
- Supported data entry tasks, maintaining accurate records within city management systems.
- Responded to public inquiries, providing information about city services and resources.
- Coordinated travel arrangements and logistics for official city events and functions.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Coordinated with vendors and internal departments to resolve billing discrepancies
- Utilized Microsoft Excel for data tracking, reporting, and reconciliation tasks
- Worked within Nav J system to process transactions, maintain records, and support departmental operations
- Assisted with payroll support tasks including time
- tracking, data entry, and verifying employee records
- Prepared reports, spreadsheets, and correspondence for management
- Managed office communications and scheduled appointments for city officials.
Sales Events Coordinator
American Bath & Shower
Pompano Beach
02.2024 - 07.2024
- Coordinated logistics for promotional events showcasing American Bath & Shower products.
- Managed vendor relationships to ensure timely delivery of event materials.
- Developed event schedules to streamline setup and execution processes.
- Supported team in tracking inventory and supplies for successful events.
- Assisted in creating marketing materials for event promotions and outreach.
- Organized attendee registration and maintained accurate participant records.
Concierge/Receptionist
Palace Gardens
Homestead
01.2022 - 01.2024
- Coordinated transportation arrangements for guests, including taxis and shuttles.
- Managed reservations for dining and entertainment experiences for visitors.
- Handled guest complaints with professionalism and empathy to ensure satisfaction.
- Provided exceptional guest service and addressed inquiries promptly.
- Handled mail and package deliveries, keeping items secure.
- Delivered exceptional front-desk service by greeting guests and managing high-volume inquiries
- Managed multi-line phone systems, appointments, and daily scheduling.
- Performed administrative tasks including data entry, filing, and Microsoft Office document creation
- Assisted with basic administrative and payroll-related inquiries when needed
- Maintained organized records and a professional, welcoming environment
Education
Penn Foster Career School
Scranton, PASkills
- Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
- Advanced Excel (data tracking, reporting, spreadsheets)
- Naviline System Experience
- Payroll Support & Timekeeping
- Vendor Invoice Processing & Accounts
Coordination
- Administrative Support & Office Management
- Cost Recovery & Financial Tracking
- Event Planning & Sales Coordination
- Customer Service (Vient Relations
- Data Entry & Reporting
Timeline
Administrative Assistant/ Cost Recovery Specialist
City Of Homestead
09.2024 - Current
Sales Events Coordinator
American Bath & Shower
02.2024 - 07.2024
Concierge/Receptionist
Palace Gardens
01.2022 - 01.2024
Penn Foster Career School