Derrick Weaver
System Administrator
Abington,PA
Summary
PROFILE SUMMARY: Enthusiastic professional experienced in coordinating the execution of various projects related to integration of new technologies to existing systems. Proven leader and expert in computer troubleshooting. Meticulous System Administrator with experience in Windows system and server administration, configuration management, and network troubleshooting. Proven skill in quickly and effectively remedying issues to bring servers back to functionality after crashes. Strong communication and interpersonal skills with ability to explain technical concepts to non-technical audiences.
Overview
24
24
years of professional experience
5
5
years of post-secondary education
4
4
Certificates
Work History
IT Security Analyst
Crayola
10.2022 - Current
- Simplified the process of rolling out security updates to end-users by creating an easy-to-follow update schedule and corresponding documentation.
- Developed and implemented IT security policies, ensuring compliance with industry standards and best practices.
- Enhanced network security by conducting regular vulnerability assessments and implementing necessary patches.
- Evaluated new technologies to strengthen IT security infrastructure, maintaining cutting-edge protection against threats.
- Established a robust patch management process that ensured timely updates to software and hardware components across the organization.
- Provided direct education, coaching, and mentoring to junior staff.
- Developed training Materials for staff.
System Administrator Contractor
Presidio(Current Contract: Crayola)
06.2021 - Current
- Coordinated deployments of new software, feature updates and fixes.
- Corrected, modified and upgraded software to improve performance.
- Gathered requirements to determine necessary hardware configurations for planned software.
- Managed and monitored all installed systems for highest level of availability.
- Installed, configured, tested and maintained operating systems, application software and system management tools.
- Advised management on ways to improve overall compliance.
Supervisory IT Specialist
Department of Veterans Affairs
10.2017 - 06.2021
- Insurance Center, GS-13, Awarded a Certificate of Commendation for support provided during an outage that affected millions of veterans.
- Manage development and implementation of standards, processes, and systems needed to deliver top quality and consistent support.
- Managed Users and Computer in Active Directory environment.
- Served as subject matter expert to communicate organizational needs to 3rd party vendors.
- Created PowerShell scripts to automate repetitive processes.
- Develop processes to monitor trends based on customer calls, issues, queries and recommend ways to improve the quality of technical service as well as reducing repeat incidents.
- Develops effective work relationships within departmental and functional lines with business users and other.
- Escalate problems as needed and maintain communication with client and technical groups.
- Coordinated IT help desk operations.
- Created and deployed software packages in via SCCM.
- Managed organizational configuration management plan.
- Installation and management of SQL Server databases.
- Configured and Managed Microsoft Servers via VM Ware.
- Developed and tested annually a comprehensive disaster recovery plan.
- Assist with the installation of new hardware and software and help train employees on its use.
- Offer suggestions and manage possible upgrades and changes within the IT department.
- Coordinate the needs of in-house IT experts and remote employees, vendors and contractors.
IT Specialist
Department of Veterans Affairs
06.2020 - 10.2020
- Insurance Center, GS-12, GS-13, Developed laptop coaching for brand new worker Orientation and created a telework coaching for over 1200 workers.
- Researched new technologies to assist in modernizing internal systems and processes.
- Coordinated backup and recovery utilizing Lite Speed, Acronis, and Veeam.
- Served as a Mentor for participants within the 2014 Leadership improvement Program.
- Coordinated support for Veterans outreach in Tristate area.
- Created and maintained SharePoint server for the Regional office and Insurance Center staff.
- Prepared computer assets for deployment to internal and external users.
- Created and maintained network diagrams and security documentation.
- Fostered positive operating relationships with different employees’ members and finish user.
- Collaborated with users in making user interface improvements to boost website usage.
- Served as technical resource for subordinate workers.
- Partnered with Insurance system developers to implement a replacement imaging system.
IT Specialist
Department of Veterans Affairs
01.2010 - 07.2013
- Philadelphia Regional Office, GS-9, GS-11, Coordinate support for Veterans outreach programs throughout Tristate space.
- Created and maintain a SharePoint server for the Regional workplace and Insurance Center employees.
- Partnered with business line staff to provide telework services and training to 500 users.
- Implemented secure wireless network that supports 1800.
- Collaborated with vendors for hardware and software purchases.
- Prepare computer assets for preparation to internal and external users.
- Managed Active Directory accounts 1500 users.
- Facilitated the preparation of weekly user and network data point reports.
- Served as the designated IT specialist for Senior Executive Staff and other high-profile employees.
- Monitor all systems and servers for security patches and anti-virus updates.
- Coordinated upgrades of 2000 workstations and laptops to the windows 7 software system.
- Created training manuals in support of 800 users while providing new worker orientation training.
Education
BS - Information Systems
Drexel University
Philadelphia, PA 09.2005 - 03.2009
Skills
Server Administration
Technical Support
Vmware
Asset Management
Documentation Skills
Network Troubleshooting
Microsoft Endpoint Configuration Manager Administrator
Microsoft Windows Server Administration
Active Directory Administration
System Upgrades
Vulnerability Remediation
Group Policy Management
Infrastructure Planning
Azsure
Certification
Microsoft Certified Systems Engineer Security (MCSE)
Accomplishments
- Collaborated with team of 6 in the development of an Insurance policy administration system.
- Supervised team of 14 staff members.
- Awarded with the Certificate of Commendation for excellence in Disaster Recovery.
Timeline
IT Security Analyst
Crayola
10.2022 - Current
System Administrator Contractor
Presidio(Current Contract: Crayola)
06.2021 - Current
IT Specialist
Department of Veterans Affairs
06.2020 - 10.2020
Supervisory IT Specialist
Department of Veterans Affairs
10.2017 - 06.2021
IT Specialist
Department of Veterans Affairs
01.2010 - 07.2013
BS - Information Systems
Drexel University
09.2005 - 03.2009