Derrick Williams
Slidell,LA
Summary
I've always been a hard worker and was never afraid of putting in extra effort to complete the task at hand. Patrol Deputy with 11 years background in criminal justice. Outstanding skills in conflict resolution, search and seizure and drug laws enforcement. Adept at patrol procedures and crime scene processing.
Overview
17
17
years of professional experience
1
1
Certification
Work History
LPN Nursing Home
Chateau de Notre Dame Skilled Nursing Facility
New Orleans, LA
07.2023 - Current
- Provided direct physical and emotional support to patients and their families.
- Maintained accurate medical records of each patient's health condition.
- Performed routine laboratory tests including urinalysis, blood glucose monitoring and others.
- Observed patients for any changes in their condition or behaviour, reported findings to the supervisor or physician in charge.
- Assessed patient needs through interviews and physical examinations while adhering to safety standards.
- Monitored patient progress during treatments or procedures, reporting any abnormalities to the healthcare team immediately.
Staff Nurse
New Orleans East Hospital
New Orleans, LA
06.2023 - Current
- Participated in research activities related to evidence-based practice initiatives.
- Maintained accurate records of patient progress notes, medications administered and other relevant data.
- Developed individualized teaching strategies for each patient based on their specific needs.
- Provided direct patient care, including wound dressing, administering medications, catheterization, and IV therapy.
- Educated patients and their families about various aspects of health maintenance and disease prevention.
- Utilized critical thinking skills to assess complex situations and make appropriate decisions in emergency situations.
- Floated between ICU/MED-SURG.
- Administration and maintain blood products.
Patrol Deputy
Jefferson Parish Sheriff's Office
Harvey, LA
06.2012 - Current
- I began in the Corrections facility as a Corrections Officer
- I put on hard work, dedication, and offered plenty of motivation to those who worked with me
- I rose to the position of Sergeant in 2015
- While as the position of Sergeant, it was my job to bring up the morale of the deputies and ensure the deputies within the facility follow the SOP, ensure they're up to date with all training, guidelines, past and present SOP, and ensure the safety of all those within the facility
- I later became a Patrol Deputy, where my job was to ensure the safety of the public and ensure all laws are enforced
- I have to make decisions that effect those who are directly and indirectly involved with the crimes I investigate.
- I later became a Field Training Officer (FTO) where my job meant protecting and training future officers within the district.
- I became rescue boat, high water vehice certifed, and transit vehicle certified for emergency rescue.
- Investigated offenses and arrested offenders of federal and state law.
- Evaluated evidence for validity and admissibility and provided testimony during administrative and criminal court hearings.
- Communicated with other departments and coordinated responses to suspicious activities.
- Apprehended, arrested and detained criminal suspects and law violators.
- Wrote reports detailing events and people involved.
- Investigated crimes and interviewed witnesses and victims.
- Participated in high-speed vehicle chases in serious and emergency situations.
- Led and planned periodic fire safety inspections to identify unsafe conditions.
- Conducted fire drills at schools and businesses.
- Used axes and other tools to break through windows and debris.
Photo Specialist
Walgreens
Gretna, LA
08.2008 - 07.2012
- I started as a stocker and due to notoriety and the job seeing how hard I worked, I was able to move up from the lowest position to that of the Photo Specialist
- The position had me in charge of ordering all the necessary equipment and supplies to ensure the day to day operation of the department.
- Deployed appropriate digital asset management techniques to track products between photography bays.
- Tagged merchandise, updated signs and built displays for new and promotional products.
- Printed and packaged requests, contacted customers regarding order availability and personally completed transactions with customers.
- Cataloged, named, cropped and managed color for high volume of image assets under tight deadlines.
- Resolved customer problems with speed and professionalism to maintain high satisfaction ratings.
Customer Service Lead
Winn Dixie
Harvey, LA
04.2007 - 05.2009
- I started at the lowest position of Buggie Boy and rose through the ranks to became a cashier and later Customer Service Lead.
- My job was to ensure consumers satisfaction, ensure the store has sufficient money for the day to day operation
- I ensured the schedule was properly staffed for the day.
- May 2009 staffed, keep the staff up to date on all necessary certifications and training.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Utilized active listening skills and asked open-ended questions to ascertain customer call needs.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Answered inbound calls, chats and emails to facilitate customer service.
- Consulted with customers regarding needs and addressed concerns.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Made outbound calls to obtain account information.
- I also ensured all money counts and shrink (losses from either expired, stolen, or damaged goods) counts were up to date and exact.
Education
License Practical Nurse - Nursing
Delta College
Slidell05.2023
Associate of Science - Computer Electronic Engineering Technology
ITT Technical Institute
01.2015
High School Diploma -
John Ehret High School
Skills
- Policy Enforcement
- Customer relations
- Problem-solving
- Verbal communication
- Multitasking
- File Updating
- Supply management Attention to detail
- Vehicle operation Documentation
- Written and Verbal Communication
- Task Prioritization
- Time Management
- Team Collaboration
- OSHA Compliance
- Work Planning and Prioritizing
- Decision Making
- Creative Thinking
- Protective Equipment
- Wound Dressing
- Licensed Practical Nurse
Affiliations
- Multiple Life Saving Awards
- Multiple Distinguish Service Awards
- CPR Certification
- 1 Time Deputy of the Month
Certification
- Certified La POST Deputy, Jefferson Parish Sheriff Office - 2023
- Active Shooter Engagement
- Basic life Saving-Current
- Crisis Intervention Training
Timeline
LPN Nursing Home
Chateau de Notre Dame Skilled Nursing Facility
07.2023 - Current
Staff Nurse
New Orleans East Hospital
06.2023 - Current
Patrol Deputy
Jefferson Parish Sheriff's Office
06.2012 - Current
Photo Specialist
Walgreens
08.2008 - 07.2012
Customer Service Lead
Winn Dixie
04.2007 - 05.2009
License Practical Nurse - Nursing
Delta College
Associate of Science - Computer Electronic Engineering Technology
ITT Technical Institute
High School Diploma -
John Ehret High School
- Certified La POST Deputy, Jefferson Parish Sheriff Office - 2023
- Active Shooter Engagement
- Basic life Saving-Current
- Crisis Intervention Training
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