DERRICK WILLIAMS
Summary
Dedicated professional with a strong background in customer service, enhancing satisfaction through effective teamwork and operational efficiency. Committed to maintaining high food quality and safety standards while managing kitchen inventory and training new employees.
Overview
8
8
years of professional experience
Work History
Cook
Big Mike's Bbq Smokehouse
Thibodaux
05.2025 - Current
- Prepared and cooked a variety of meats on smoker, enhancing menu offerings.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in a fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Coordinated with wait staff to ensure timely meal delivery, improving customer satisfaction.
- Managed kitchen inventory, ensuring fresh ingredients were always available.
- Ensured compliance with food safety standards during meal preparation.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Maintained cleanliness and organization in the cooking area and equipment.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
Team Lead
CCRS
07.2023 - 03.2026
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Coordinated workflow and delegated tasks to optimize team efficiency.
- Monitored team performance and provided feedback to support continuous improvement.
- Facilitated conflict resolution to maintain a positive work environment.
- Led team meetings to clarify project goals and improve communication.
- Trained new employees on company policies and operational procedures.
- Managed scheduling to ensure adequate coverage during peak hours.
- Collaborated with management team to implement new work procedures or policies.
Cook
Spahr's Restaurant
Des Allemands
01.2018 - 07.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Took orders from cashiers and cooked items promptly to deliver hot meals together.
- Set up and prepared cooking supplies and workstations during opening and closing to enhance operational efficiency.
- Monitored quality, tracked inventory, and rotated stock to ensure freshness of ingredients.
- Changed and sanitized cutting boards, and surfaces between tasks to avoid cross-contamination.
Shift Manager
Malt and Burger
Thibodaux
04.2022 - 06.2022
- Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
- Supported kitchen line during peak hours, contributing to timely service.
- Ensured high food quality standards by verifying delivery content for product quality and quantity.
- Oversaw food preparations and monitored safety protocols.
- Enhanced employee productivity by assigning tasks aligned with customer needs.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Scheduled and received food and beverage deliveries.
- Handled money, balanced tills, processed credit card payments, batched and prepared bank deposits maintain 100% accuracy.
Education
HIGH SCHOOL DIPLOMA -
CENTRAL LAFOURCHE HIGH SCHOOL
Raceland, LA05-2005
Skills
- Food preparation
- Communication skills
- Cash handling
- Point of Sale
- Inventory management
- Quality control
- Time management
- Loss Prevention
- Customer assistance
- Employee training
- Team coordination
- Stock management
- Staff training
- Problem solving
- Leadership skills
- Verbal and written communication
- Stock management
Timeline
Cook
Big Mike's Bbq Smokehouse
05.2025 - Current
Team Lead
CCRS
07.2023 - 03.2026
Shift Manager
Malt and Burger
04.2022 - 06.2022
Cook
Spahr's Restaurant
01.2018 - 07.2023
HIGH SCHOOL DIPLOMA -
CENTRAL LAFOURCHE HIGH SCHOOL