Derricka Davis
The Nashville Diaper Connection
11
years of professional experience
Dedicated social services professional with a proven track record in addressing community needs and fostering positive change. Expertise in crisis intervention, case management, and client advocacy demonstrates a commitment to impactful results through effective team collaboration. Recognized for reliability and adaptability, thriving in dynamic environments while consistently upholding high service standards. Passionate about empowering individuals and communities to achieve their fullest potential.
Work History
Volunteer Coordinator
2 Years 5 Months- Manage 8–12 volunteer groups weekly, with 7–30 participants per session.
- Organize, supervise, and train volunteers to ensure efficient workflow and high‑quality output.
- Oversee the wrapping and processing of approximately 400,000 diapers per month for community distribution.
- Coordinate scheduling, logistics, and communication to maintain smooth warehouse operations.
- Foster strong volunteer engagement through clear instruction, support, and a positive service environment.
Program Architect- Part time
8 Months- Facilitate groups on various topics to young black middle school girls in grades 5th-8th, providing a safe and trauma informed atmosphere where individuals can voice their concerns or questions.
- Improved program efficiency by streamlining processes and introducing automation where applicable.
- Developed and implemented robust solutions for clients, resulting in increased customer satisfaction rates.
- Collaborated with cross-functional teams to deliver high-quality programs on time and within budget.
- Spearheaded the creation of comprehensive project documentation, ensuring all team members had access to vital information.
- Successfully managed multiple projects simultaneously, prioritizing tasks effectively to meet deadlines.
Medical Case Manager/Service Navigator
2 Years 3 Months- Coordinating and providing patient care based on approved treatment plan.
- Facilitating aspects of treatment plan, such as care coordination and discussions with family of patient.
- Recording all case information, such as care procedures, appointments, and check-ups.
- Arranging for intervention of social services, health, or governmental agencies when needed.
Young Adults Case Manager
1 Month- Build and maintain working relations with community organizations, city, state, county and federal agencies.
- Evaluate each participant’s need for assistance with supportive services; employment barriers, transportation, substance(s) abuse, mental health issues, child care, financial aid, etc., and refer participants to the appropriate services.
- Complete DLA assessments for each participant.
- Provide follow-up services to ensure participants are on target with goals identified in their Individual Development Plan.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Case Manager
1 Year 5 Months- Managed case load of 8 women and Provided crisis intervention and risk assessments.
- Participated as member of multi-disciplinary team providing on-going case management services to women and children who experienced domestic violence.
- Maintained high level of client confidentiality, following strict guidelines and recommendations.
- Documented progress in safety plans, personal goals and maintained updated case records.
- Assessed needs of each client and recommended appropriate services and resources.
Mental Health Case Manager
10 Months- Managed over 10 male clients while monitoring and evaluating care plans.
- Lead Seeking safety groups once a week.
- Completed thorough assessment, develops and implements case management plan including goals based on assessment.
- Coordinates and certifies services based upon information received from attending physician and/or other providers using established medical criteria.
- Acted as a primary liaison with designated customers (employers), clients (patients), and providers for ongoing care management program operations.
Lead Clinical Associate
3 Years 7 Months- Responsible for managing 80 women in a team setting, providing client supervision in a structured and supportive residential environment.
- Monitor, educate, and assist assigned clients in performance of activities of daily living in accordance with goals and problem area identified on individualized treatment plan.
- Assists assigned clients with self-care and other living skills engaging with support and encouragement.
- Assisted Admissions and Treatment Team with new Intakes by assisting with searches, vital signs, and urine drug screens.
- Utilizes local crisis response plan in case of psychiatric emergency (i.e., suicidal/homicidal ideation or threats) with direction of supervisor.
Advocate Supervisor
7 Months- Management of volunteer advocates working with abused and neglected children in the foster care system.
- Help develop case plans and on-going strategies for advocacy.
- Review, file and distribute court reports.
- Attend court hearings and agency case staffing.
- Maintain case files, track volunteer status and child outcomes.
- Assist in recruiting, screening, interviewing and training of new volunteers.
- Facilitate assignments of advocate volunteers and distribute documentation.
- Conduct in-service trainings, assist with volunteer appreciation procedures and assist with organizational events.
Relief Staff- Part Time
- Provided direct supervision, behavior management and strategic treatment interventions for youth in residence.
- Trained and supported to build helping relationships with troubled youth in therapeutic community.
- Worked with troubled youth, to provide them with strong, stable, nurturing relationships and guidance.
Medical Assistant
1 Month- Efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, processing patients, billing and bookkeeping).
- Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipunctures, injections, diagnostic procedures, and ancillary tests.
- Ensured cleanliness, sanitation, and maintenance of all facilities, exam rooms, and equipment.
- Helped implement practice’s quality assurance and control program.
Sales Associate
1 Year 10 Months- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Educated customers on product and service offerings.
Education
M.D. - Neuroscience And Trauma
Bachelors - Psychology
Medical Diploma
Diploma
Skills
Effective Time Management
Ability to Work in a Team
Communication Skills
Mental Health Assessments
Timeline
Volunteer Coordinator
The Nashville Diaper Connection
01.2024 - CurrentRead More
Program Architect- Part time
The F.I.N.D Design
12.2023 - 08.2024Read More
Young Adults Case Manager
Crossroads Pets shop and Adopt
12.2023 - 01.2024Read More
Case Manager
YWCA
07.2022 - 12.2023Read More
Medical Case Manager/Service Navigator
Nashville Cares
04.2022 - 07.2024Read More
Mental Health Case Manager
Judicare
04.2021 - 02.2022Read More
Advocate Supervisor
CASA Nashville
03.2020 - 10.2020Read More
Relief Staff- Part Time
Oasis Center
12.2019 - 04.2019Read More
Lead Clinical Associate
The Next Door
09.2017 - 04.2021Read More
Medical Assistant
Externship Capstone Pediatrics
03.2017 - 04.2017Read More
Sales Associate
SSA, Nashville Zoo
02.2015 - 12.2016Read More
Glencliff High School
Diploma
Read More
Fortis Institute
Medical Diploma
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Tabor College
M.D. from Neuroscience And Trauma
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University of Maine At Presque Isle
Bachelors from Psychology
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