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Associate Principal Engineer

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Retired Military Results-oriented Human Resources Coordinator experienced in human resources management. Highly effective communicator excelling at building relationships across organizational levels.

Capacità e competenze organizzative Buone capacità relazionali di ascolto e comunicazione in quanto ho sempre lavorato in gruppo, so adattarmi a tutte le circostanze che si presentano, facendo in modo di dar sempre il massimo. Spirito d' iniziativa, senso dell' organizzazione e capacità di problem-solving.

Supervisor and Seasoned Customer Service Care Agent with a proven track record in project development and coaching at Primo Waters/Ds Services. Expert in de-escalation techniques and adept at enhancing small business growth, showcased by leadership roles at Michael Allen's Progression LLC. Skilled in billing analysis and customer retention strategies, possessing strong phone etiquette and upselling abilities.

Accomplished, hardworking and dependable Sales Manager and Senior Account professional with 8 years of experience in leadership, account management, business development and building out sales processes and funnels. Capability to exceed expectations and adapt in fast paced environments subject to change on a high level, especially eCommerce, fintech and inventory logistics industries.

Customer-focused insurance professional with 10+ years handling high-volume calls, complex customer issues, and detailed case management. Experienced in de-escalation, multi-system navigation, and providing clear guidance to customers in stressful situations. Adept at documentation accuracy, problem resolution, and delivering exceptional service in remote environments

Dynamic and strategic professional with over fifteen years of experience in the creation, publication and distribution of comics and collectables, specializing in creator engagement and community development. Founder of Godhood Comics, a Black-owned comic publishing company, with a proven track record of empowering creators and driving project success through effective outreach and relationship-building. Passionate about fostering creative communities and bringing impactful projects to life. Proven ability to curate and promote diverse and talented creators and fundraisers, while managing, organizing, coordinating and producing community events and tailored content.

I'm a results-driven Systems Engineer with a strong foundation in Systems Engineering, Maintainability and Reliability, and Airworthiness Certification and Compliance. I take pride in improving performance, simplifying complex processes, and collaborating across teams to deliver real, measurable results. My background includes a B.S. in Electrical Engineering and a Master's in Interdisciplinary Engineering, with ongoing studies in Applied Systems Engineering. Known for my hands-on approach, clear communication, and problem-solving mindset, I'm passionate about driving innovation and continuous improvement. I currently hold an active Secret Clearance with the U.S. Department of Defense.

Accomplished HR professional with 5+ years of experience in Human Resources, Recruiting, and HR System Administration. Proven expertise in streamlining processes and enhancing data accuracy through meticulous testing and documentation, resulting in significant system improvements. Demonstrates an analytical mindset and strong organizational skills, with a passion for identifying and resolving system issues to enhance user experience. Committed to leveraging a successful track record to make meaningful contributions upon re-entering the workforce.

Results-driven Business Analyst with 4+ years of success in Agile delivery, vendor management, and process optimization across HR, payroll, and technology initiatives. Expert in requirements gathering, data analysis, and stakeholder engagement, delivering solutions that enhance efficiency, ensure compliance, and elevate user experience.

Derricka Kelly

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Lead HR Business Systems Analyst

Senior HR Systems Analyst

HR Systems Analyst

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Bachelor of Science - Healthcare Administration

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Lead HR Business Systems Analyst

Senior HR Systems Analyst

HR Systems Analyst

Bachelor of Science - Healthcare Administration

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