John Stankoski
Wilkes-Barre,PA
Summary
Experienced professional with a strong background in business system analysis, sales, and management. Leveraging 8 years of expertise in analyzing and improving business systems, coupled with 3 years of successful sales and management experience, to drive impactful results in a professional setting. Committed to delivering excellence and contributing to the growth and success of the organization.
Overview
14
14
years of professional experience
Work History
Business Systems Analyst
Berkshire Hathaway GUARD Insurance Companies
01.2016 - Current
- Assessed business requirements to create focused solutions.
- Developed comprehensive documentation to support end-users and facilitate future enhancements.
- Collaborating with business units on implementation of process changes and ensuring all program changes go live by their pre-determined dates.
- Managed multiple projects simultaneously, consistently meeting deadlines while maintaining a high standard of quality workmanship.
- Enhanced system efficiency by identifying and resolving complex technical issues.
- Conducted comprehensive data analysis to identify patterns and trends, informing decision-making processes.
- Assisted in the development of long-term IT strategies aligned with overarching organizational goals.
Sales General Manager
American Income Life Insurance Company
05.2010 - 06.2013
- Began as a Sales Agent before being promoted into a Sales Trainer. After exceptional results was then promoted to Sales Manager and was tasked with launching and staffing 3 new office locations in Erie, Lewisburg, and Wilkes Barre.
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Contributed to agency success by consistently meeting or exceeding weekly sales targets.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
Education
Bachelor of Science - Information Science Technology: Information, Society, And Public Policy (ISPP)
Pennsylvania State University
University Park, PASkills
- Excellent leadership
- Active listener
- Strong communicator
- Problem solving
- Analytic skills
- Cold calling
- Scheduling
- Networking
- Client Relations
- Sales Training
- Team Management
- Customer Assistance
- IT Strategic Planning
- IS Project Management
- Business Process Improvement
- IS/IT Integration
- Understanding of IT Legal and Ethical Issues
- Interface and Database Design
- End-user support
- Application support
- Mobile Application Development
- Software development life cycle
- Technical Documentation
- Microsoft Office
- Excel
- XML
- JAVA
- C
- UML
- SQL
- HTML
References
Available upon request.
Timeline
Business Systems Analyst
Berkshire Hathaway GUARD Insurance Companies
01.2016 - Current
Sales General Manager
American Income Life Insurance Company
05.2010 - 06.2013
Bachelor of Science - Information Science Technology: Information, Society, And Public Policy (ISPP)
Pennsylvania State University
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