Derricka Rogers
Zachary,LA
Summary
Professional and knowledgeable senior receptionist versed in administrative support and customer service. Offering 10 years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.
Overview
10
10
years of professional experience
Work History
Receptionist Administrator
Allergy, Asthma & Sinus
Baton Rouge, LA
01.2017 - Current
- Managed incoming calls, directing clients to individuals addressing specific needs chain of possession.
- Monitored visitor access and maintained situational awareness to promote on-site security and safety.
- Answered incoming calls, directing clients to individuals addressing specific needs.
Administrative Coordinator
Fresenius Dialysis
Baton Rouge, LA
06.2013 - 01.2017
- Prepared detailed documents and reports in adherence administrative processes.
- Monitored and directed incoming mail and prepared outgoing mail.
- Collaborated in timely processing of billing and accounts receivables.
- Worked closely with others to accomplish timely invoicing and accounts receivables.
Receptionist
Baton Rouge Surgical Center
Baton Rouge, LA
08.2011 - 02.2013
- Greeted and established incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
Education
High School Diploma -
Baker High School
Baker City, OR05.2011
Skills
- Regulatory Compliance
- Report Preparation and Analysis
- Handling Customer Complaints
- Motivational Leadership
- Patient first
- HIPPA Rules and Regulation
Timeline
Receptionist Administrator
Allergy, Asthma & Sinus
01.2017 - Current
Administrative Coordinator
Fresenius Dialysis
06.2013 - 01.2017
Receptionist
Baton Rouge Surgical Center
08.2011 - 02.2013
High School Diploma -
Baker High School