Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Manager

Derriere Blake

Carrollton,US

Summary

An experienced worker with a proven track record of success in meeting and exceeding organizational goals. Possesses excellent communication and problem-solving skills, with the ability to work both independently and collaboratively.

Overview

7
7
years of professional experience

Work History

Manager

Storibox
11.2023 - 01.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.

Bank Teller

Wells Fargo
11.2021 - 10.2023
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Processed daily transactions including deposits, withdrawals, transfers, loan payments, and creating cashier checks.

Sales Associate

JCPenney
03.2021 - 08.2021
  • Engaged with customers so actively built rapport and lasting relationships.
  • Interacted with over 50 customers daily, building a strong customer base through providing personalized product guidance, resolving issues, following up on purchases, and opening new credit accounts.
  • Prepared merchandise for sales floor by pricing and tagging.
  • Trained and developed new sales associates on products, selling techniques, and company procedures.

Supervisor

DEI
11.2020 - 01.2023
  • To ensure that we make daily sales by selling our products, photos, and souvenirs that relates to the ICE exhibit.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Monitor standard operating procedures, work methods, and consistent high quality standards.
  • Guarantee that team members adhere to standard operating procedures in the delivery of service.
  • Evaluated employee performance and coached and trained to improve weak areas.

Supervisor

Peerless Production Group
11.2016 - 01.2021
  • Applied strong leadership talents and problem solving skills to maintain team efficiency and organize workflows.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Successfully managed high volumes of client-facing interactions and established strong rapport with customers.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Prepared, calibrated, and monitored production machinery to maintain optimal production levels and consistently achieve daily budget goals.
  • Monitored workflow of over 90 employees.
  • Managed the snow tubing hill to ensure the safety of the customers. Also, making sure that everyone, including employees, are following the rules and procedures of the operation.

Education

Bachelor Of Business Administration - Accounting

Texas A&M University - Commerce
Commerce, TX
12.2020

HS Diploma -

Lake Dallas High School
Lake Dallas, TX
06.2016

Skills

  • Multi-tasking
  • Sales
  • Point of sale
  • Excel
  • Management
  • MySQL
  • Cash handling
  • Deposit and Withdrawal Management
  • Financial Transactions
  • Adaptability and Flexibility
  • Time Management Proficiency
  • Teamwork and Collaboration
  • Organizational Skills
  • Customer Service Excellence
  • Product Knowledge
  • Complaint Resolution
  • Data Entry
  • MySQL

Accomplishments

  • College of Business Dean's List recipient: 2018-2020
  • College or business presidents list: 2019
  • National society of leadership and success honor society: 2019-present
  • Assistant treasurer for NAACP: 2019
  • Cum Laude academic honors recipient: 2020
  • Made the top leaderboard for J.C. Penney credit card applications. Also, was recognized in the district for having the most approvals.

Timeline

Manager

Storibox
11.2023 - 01.2024

Bank Teller

Wells Fargo
11.2021 - 10.2023

Sales Associate

JCPenney
03.2021 - 08.2021

Supervisor

DEI
11.2020 - 01.2023

Supervisor

Peerless Production Group
11.2016 - 01.2021

Bachelor Of Business Administration - Accounting

Texas A&M University - Commerce

HS Diploma -

Lake Dallas High School

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Derriere Blake