Derrious Brewer
Jackson,MS
Summary
Reliable and customer-focused professional with 10+ years of experience in fast-paced service and healthcare environments. Skilled in customer engagement, multitasking, and team support, with a strong background in barista work, retail, and patient care. Known for a positive attitude, strong communication, and a commitment to quality service.
Overview
7
7
years of professional experience
Work History
Physical Therapy Tech
Methodist Rehabilitation Center
02.2023 - Current
- Supported licensed physical therapists, occupational therapists, and assistants with patient preparation, exercise assistance, and equipment setup.
- Fostered a calm, compassionate atmosphere to support patient comfort and recovery.
- Documented patient progress and maintained accurate records under HIPPA compliance.
- Demonstrated strong communication skills when interacting with patients, families, and interdisciplinary teams
Barista
Starbucks
06.2018 - 10.2023
- Delivered consistent, high-quality customer service in a fast-paced, high-volume environment.
- Mastered handcrafted beverages, product knowledge, and brand standards.
- Trained and mentored new baristas, promoting teamwork and operational efficiency.
- Managed customer concerns with grace and professionalism, consistently exceeding customer satisfaction targets.
- Assisted with inventory, store operations, and daily reconciliation.
Customer Associate/Merchandiser
HomeGoods
04.2021 - 02.2023
- Assisted in maintaining store cleanliness, contributing to a pleasant shopping environment.
- Resolved customer issues efficiently, resulting in positive feedback and increased loyalty.
- Assisted with price verifications and implemented adjustments for discounts or promotions.
- Maintained organized, visually appealing merchandising displays.
Education
Master of Science - Public Health
Mississippi University For Women
Columbus, MS05-2026
Bachelor of Science - Public Health Education
Mississippi University For Women
Columbus, MS07-2024
Associate of Arts - Psychology
Northwest Mississippi Community College
Oxford, MS05-2022
Skills
- Cash Handling & POS Systems
- Espresso Machine Operation & Beverage Crafting Inventory
- Management & Stock Replenishment
- Patient Mobility & Equipment Setup
- Documentation & HIPPA
- Order Accuracy & Speed
- Customer Service & Active Listening
- Adaptability in High-Stress Setting
Timeline
Physical Therapy Tech
Methodist Rehabilitation Center
02.2023 - Current
Customer Associate/Merchandiser
HomeGoods
04.2021 - 02.2023
Barista
Starbucks
06.2018 - 10.2023
Master of Science - Public Health
Mississippi University For Women
Bachelor of Science - Public Health Education
Mississippi University For Women
Associate of Arts - Psychology
Northwest Mississippi Community College
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