Derrol Johnson
Dorchester,MA
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
11
11
years of professional experience
Work History
Valet Driver
valet
Boston, MA
08.2023 - 03.2024
- Patrolled parking areas and monitored car safety to prevent theft and damage.
- Directed drivers to parking spots.
- Parked and retrieved guest vehicles quickly to avoid long wait times.
- Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
- Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
Truck Unloader
FedEx
Boston, MA
09.2021 - 12.2022
- Maintained accurate records of all unloaded merchandise including quantity and type of material received.
- Attached identifying tags or labels to materials or marked information on cases, bales, or other containers.
- Reported any damaged goods to supervisor immediately upon unloading.
- Engaged in physical lifting of items when necessary, adhering to ergonomic lifting techniques.
- Ensured proper storage of materials by stacking them neatly in designated areas according to size, weight, or other specifications.
Crew Member
Dunkin Dounts
Boston, MA
01.2019 - 10.2020
- Enhance client satisfaction with excellent service.
- Preparing food and beverages, and maintaining a clean and organized work environment.
- Conducted financial tasks such as processing orders, collecting funds, and distributing change.
- Ensure efficient teamwork for consistent and timely services.
Seasonal Sales Associate
Party City
Brighton, MA
10.2018 - 11.2018
- Supported patrons with item location, answered their questions effectively, utilized sales tactics to suggest goods and efficiently stocked merchandise.
- Assembled product displays, organized stockroom inventory, maintained store cleanliness, and performed cashier duties as needed.
Ice Cream Server
Chill on park
Dorchester, MA
02.2016 - 02.2018
- Maintained cleanliness and organization of the serving and seating areas, following health and safety guidelines.
- Completed end-of-day duties by balancing payments and receipts in cash register.
- Prepared and served a variety of ice cream flavors and frozen desserts to customers, ensuring high-quality service.
Assistant Teacher
City Hall Childcare
Boston, MA
07.2013 - 06.2017
- Assist in the preparation of lesson plans and materials.
- Supported the teacher in the classroom by providing instruction and guidance to students.
- Observed learning outcomes and shared insights with teaching staff.
- Check the attendance of students.
- Conduct lessons under the guidance of the primary teacher.
- Ensure the classroom environment is safe, clean, and conducive to learning.
Education
Another Course To College
Hyde Park, MASkills
- Valid Driver's license
- Learning support
- Literacy development
- Safe learning environment
- Quick decision making
- Customer service and support
- Cash handling experience
- Team player mentality
- Parking expertise
- Reliability and punctuality
- Loading and unloading
Languages
English
Full Professional
References
References available upon request.
Timeline
Valet Driver
valet
08.2023 - 03.2024
Truck Unloader
FedEx
09.2021 - 12.2022
Crew Member
Dunkin Dounts
01.2019 - 10.2020
Seasonal Sales Associate
Party City
10.2018 - 11.2018
Ice Cream Server
Chill on park
02.2016 - 02.2018
Assistant Teacher
City Hall Childcare
07.2013 - 06.2017
Another Course To College
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