Derwin R. Jackson II
Hephzibah,Ga.
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Firefighter
Augusta Richmond County Fire Department
12.2014 - 11.2021
- Enhanced community safety by responding to various emergency situations, including fires, medical emergencies, and hazardous materials incidents.
- Provided life-saving medical assistance by administering CPR or First Aid until paramedics arrived on scene.
- Supported fellow firefighters during high-pressure situations by maintaining clear communication channels and offering necessary guidance when needed.
Sales Associate Outdoor Lawn & Garden
Lowe’s
04.2011 - 04.2012
- Stocking and provided customer service
- Forklift operator trained
- Helped customers locate products and checked store system for merchandise at other sites.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Courtesy Associate
Wal-Mart
04.2008 - 02.2009
- Enhanced customer experience with friendly demeanor and prompt assistance when needed.
- Maintained an organized cart retrieval system to ensure consistent availability for customers during peak hours.
- Stocked merchandise
Advisor/Counselor
Boys & Girls Club Of Augusta
05.2005 - 08.2005
- Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
- Developed and implemented range of lessons and resources to motivate young people.
Education
A.S. - Media Communication
Augusta Technical College
Augusta, Ga.09.2010
Computer Programming -
Bethune Cookman University
Daytona Beach, Fla.07.2007
High School Diploma -
Glenn Hills High School
05.2006
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Retail store support
- Fire Safety
- Fitness and Agility
Volunteer Experience
Boys & Girls Club of Augusta, Mentor
Timeline
Firefighter
Augusta Richmond County Fire Department
12.2014 - 11.2021
Sales Associate Outdoor Lawn & Garden
Lowe’s
04.2011 - 04.2012
Courtesy Associate
Wal-Mart
04.2008 - 02.2009
Advisor/Counselor
Boys & Girls Club Of Augusta
05.2005 - 08.2005
Computer Programming -
Bethune Cookman University
High School Diploma -
Glenn Hills High School
A.S. - Media Communication
Augusta Technical College
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