Desamia Mercer
Plainfield,IL
Summary
Compassionate and dedicated individual with a natural ability to build meaningful relationships and create a sense of appreciation in others. Exceptional communication skills facilitate successful problem-solving while maintaining a calm and composed demeanor. Demonstrates a strong work ethic, consistently giving utmost effort, and showcasing remarkable adaptability. Resilience in the face of challenges is well-known, consistently emerging stronger than before.
Overview
5
5
years of professional experience
1
1
Certification
Work History
International Flight Attendant
United Airlines
11.2023 - 07.2024
- Conduct a perform safety checks
- Greet and help passengers find their seats
- Prepare and deliver meals to passengers
- Follow safety and security procedures
Amazon Learning Ambassador
Amazon Warehouse
02.2023 - Current
- This is a leadership role designed to train and help associates perform their job safely and accurately.
Cake Baker
Destiny 2 desserts
10.2019 - 01.2023
- A customer service job catering to a customer's every need
- This job requires you to be creative in tough situations and be extremely well with time.
Sales Manager
campbell marketing solutions
02.2022 - 09.2022
Drive Thru Cashier
Boston Market
09.2019 - 03.2020
- This is a face paced job that requires extreme listening skills and accuracy.
Education
High school diploma -
Plainfield East High School
IL05.2021
Skills
- Customer Engagement
- Organizational Skills
- Active Listening
- Work Planning and Prioritization
- Multitasking Abilities
- Continuous improvement
- Effective communication
- Customer service
- Management
- Recruiting
- Direct Sales
- Upselling
- Sales
- B2B Sales
- Pricing
- Negotiation
- Door-to-Door Experience
- Serving
- Peer Mentoring
- Collaborative learning
- Problem-Solving
- Time Management
- Decision-Making
- Creative Thinking
- Employee Development
- Relationship Building
- Sales and Marketing
- Problem-solving abilities
- Reliability
- Team Collaboration
- Adaptability and Flexibility
- Team building
- Self Motivation
- Goal Setting
- Professionalism
- Continuous Improvement
- Professional Demeanor
Certification
- AED Certification
- CPR Certification
Languages
English
Native or Bilingual
Sign language
Limited Working
Timeline
International Flight Attendant
United Airlines
11.2023 - 07.2024
Amazon Learning Ambassador
Amazon Warehouse
02.2023 - Current
Sales Manager
campbell marketing solutions
02.2022 - 09.2022
Cake Baker
Destiny 2 desserts
10.2019 - 01.2023
Drive Thru Cashier
Boston Market
09.2019 - 03.2020
High school diploma -
Plainfield East High School
- AED Certification
- CPR Certification
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