Desarie Stanford
Tampa,Fl
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects effortlessly with a high degree of accuracy. Customer service professional with experience of 26yrs from fine dining to bouquets/catering including valet, I have mastered all forms of the hospitality industry. Proven skill in handling different situations with poise and professionalism. Detail-oriented team player with strong organizational skills.
Overview
3
3
years of professional experience
Work History
Valet Supervisor
717 Parking Enterprises
02.2023 - Current
- Trained staff in customer care, driving, and parking operations to uphold company standards.
- Entered guest vehicle information and location in Oobeo digital valet parking system- POS system.
- Located and retrieved vehicles quickly to minimize customer wait times.
- Multitasking, providing change, opening doors (car doors/ restaurant entrance), holding umbrellas when necessary
- weekly money drop for my personal account
- Service-focused Valet with a record of success in coordinating smooth placement and retrieval of customer vehicles through the app-Oobeo, educated, preventing damages, and maximizing customer satisfaction by professionally physically directing traffic
- also, make the work schedule every week for staff
- attending manager meetings every Thursday to go over operations
Catering Assistant
Qwick
01.2023 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Delivered catered food and supplies to facility for on-time set-up.
- Cleaned and organized kitchen stations to promote team efficiency.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Maintained flexible work schedule to meet event needs.
- Arranged furniture and added decorations to assist in setting up for catering events.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise
- Provided friendly, courteous service to create memorable moments for guests
- Followed food safety practices and sanitation guidelines.
Administrative Assistant
Simplified Software Development
01.2021 - 01.2022
- Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Scheduled office meetings and client appointments for staff teams.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Waitress
Bob Evans Restaurant
11.2023 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Bachelor of Arts - Full Specialist
Sunstate Academy
Clearwater, FL10.2019
LMT - Massage Therapy
Cortiva Institute -Florida,
St Petersburg,FL 05.2014
Skills
- Point of Sale (POS) system operation
- Experience with the Aloha server system
- Micros cashier system
- Oobeo digital Valet app
- Windows
- Organized multi-tasker
I have amazing customer service skills I truly enjoy the hospitality business and have mastered several aspects of the hospitality industry My passion is working with people in a professional environment
- Answering phones with a professional greeting
- Meeting & Greeting all guest
- Hostess
- Great with helping my fellow peeps, teamwork effort
- Wonderful at multitasking
- friendly and informative
- great at problem solving
Certification
Letter of Recommendation
I have several letters of Recommendation, please feel free to ask for them. Too many to list.
Timeline
Waitress
Bob Evans Restaurant
11.2023 - Current
Valet Supervisor
717 Parking Enterprises
02.2023 - Current
Catering Assistant
Qwick
01.2023 - Current
Administrative Assistant
Simplified Software Development
01.2021 - 01.2022
Bachelor of Arts - Full Specialist
Sunstate Academy
LMT - Massage Therapy
Cortiva Institute -Florida,
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