- I enjoy helping others and giving back to the community
- Supporting STEM education initiatives and mentorship programs
- Offering time and support to shelters for the homeless, women, and animals
- Community Cleanup
- Environmental Conservation Projects
- Volunteer Work
DeSean Blackman
Jackson,TN
Summary
Results-driven sales leader with expertise in customer engagement and sales training. Proven ability to drive revenue growth and enhance client satisfaction through effective negotiation and analytical problem-solving.
Overview
2019
2019
years of professional experience
1
1
Certification
Work History
Sales Associate Manager
Best Buy
Jackson, TN
09.2017 - 07.2018
- Assisted in developing sales strategies to enhance customer engagement and drive revenue growth.
- Executed daily inventory management tasks, ensuring accurate stock levels and product availability.
- Trained new team members on product knowledge and effective sales techniques for improved performance.
- Analyzed sales data to identify trends and opportunities for increased market share within the region.
Client Program Supervisor
Adecco
Memphis, TN
09.2016 - 08.2017
- Supervised client program operations, ensuring timely delivery of services and compliance with company standards.
- Coordinated communication between clients and internal teams, enhancing service quality and client satisfaction.
- Managed scheduling and resource allocation to optimize workflow efficiency across multiple client accounts.
- Trained new team members on program protocols and best practices, fostering a collaborative work environment.
Armed Security Guard
Clarion Security
Memphis, TN
10.2016 - 07.2017
- Monitored premises to prevent unauthorized access and ensure safety protocols were followed.
- Conducted regular patrols to identify potential security risks and address them promptly.
- Responded swiftly to alarms and incidents, ensuring appropriate action was taken.
- Collaborated with local law enforcement during emergencies to enhance response effectiveness.
Pharmacy Technician
Walgreen's Pharmacy
West Memphis, AR
05.2015 - 11.2015
- Dispensed medications accurately and efficiently to patients while adhering to safety protocols.
- Assisted pharmacists in managing inventory and maintaining stock levels of medications.
- Provided excellent customer service by addressing patient inquiries and resolving issues promptly.
- Prepared prescription labels and ensured proper documentation for medication dispensing.
Construction Worker
Thompson Industrial
Memphis, TN
09.2014 - 05.2015
- Operated heavy machinery and equipment for site preparation and construction tasks.
- Adhered to safety protocols, minimizing risks and ensuring compliance on job sites.
- Assisted in interpreting blueprints and project plans for accurate execution of tasks.
- Collaborated with team members to enhance workflow efficiency and project completion timelines.
Assistant Manager
AutoZone
Memphis, TN
05.2014 - 09.2014
- Assisted in managing daily operations to ensure optimal store performance and customer satisfaction.
- Trained and mentored team members on product knowledge and customer service techniques.
- Implemented inventory management processes to enhance stock accuracy and reduce discrepancies.
- Analyzed sales data to identify trends, informing strategic decisions for promotions and merchandising.
Assistant Manager
Family Dollar
Memphis, TN
01.2014 - 06.2014
- Collaborated with upper management to develop training programs improving employee engagement and retention.
- Monitored compliance with company policies and procedures, ensuring a safe shopping environment for customers.
- Conducted regular audits of store operations, identifying areas for improvement in efficiency and effectiveness.
- Resolved customer complaints promptly, enhancing overall customer experience and loyalty initiatives.
Front Desk Clerk
Whispering Woods Center
Olive Branch, MS
2013 - 07.2013
- Greeted and assisted guests with check-in and check-out processes, ensuring positive first impressions.
- Managed phone inquiries and reservations, providing accurate information about services and amenities.
- Maintained cleanliness and organization of front desk area, enhancing guest experiences.
- Collaborated with housekeeping to ensure timely room readiness for incoming guests.
Manager
Man Of Fashion
Memphis, TN
08.2011 - 07.2012
- Oversaw daily operations and managed team performance to enhance productivity.
- Developed training programs to improve staff skills and operational efficiency.
- Implemented inventory management systems to streamline stock control processes.
- Analyzed sales data to identify trends and inform strategic decision-making.
Security Guard
US Security Assocites
Memphis, TN
03.2010 - 07.2010
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols, identifying and reporting potential hazards or breaches.
- Utilized surveillance equipment to maintain vigilance over assigned areas.
- Engaged with visitors, verifying identification and granting access as needed.
Shoe Department Manager
Man Of Fashion
Southaven, MS
10.2006 - 12.2009
- Led shoe department operations, ensuring optimal inventory levels and product availability.
- Trained and mentored staff on customer service best practices to enhance sales performance.
- Analyzed sales trends to adjust merchandising strategies, maximizing product visibility.
- Implemented loss prevention measures, reducing shrinkage through effective employee training.
Education
High School Diploma -
Southaven High
Southaven, MSSkills
- Customer engagement
- Meeting management
- Salesforce proficiency
- Social media marketing
- Negotiation expertise
- Sales team leadership
- Sales presentations
- Recruitment
- Performance reviews
- Employee terminations
- Sales training procedures
- Analytical problem solver
Accomplishments
- Created a company-wide, comprehensive training program for all sales team members.
- Managed the Mr. Branded Payments award winning sales team at Best Buy.
- Promoted to Regional Sales Manager after 2 successful months in the sales department.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 150 staff members.
- Achieved Mr. Branded Payments by completing most credit card challenge with accuracy and efficiency.
Certification
- CPSP - Certified Professional Sales Person
- CSP - Certified Sales Professional
- Armed and Unarmed Security License - 2016
- Forklift License - 2016
- Commercial Driver License - 2017
- Firearm Training - 2016
Interests
Timeline
Sales Associate Manager
Best Buy
09.2017 - 07.2018
Armed Security Guard
Clarion Security
10.2016 - 07.2017
Client Program Supervisor
Adecco
09.2016 - 08.2017
Pharmacy Technician
Walgreen's Pharmacy
05.2015 - 11.2015
Construction Worker
Thompson Industrial
09.2014 - 05.2015
Assistant Manager
AutoZone
05.2014 - 09.2014
Assistant Manager
Family Dollar
01.2014 - 06.2014
Manager
Man Of Fashion
08.2011 - 07.2012
Security Guard
US Security Assocites
03.2010 - 07.2010
Shoe Department Manager
Man Of Fashion
10.2006 - 12.2009
Front Desk Clerk
Whispering Woods Center
2013 - 07.2013
High School Diploma -
Southaven High