DeSean Thomas
San Antonio,TX
Summary
Versatile Security Manager ,with a valid CJIS Adjudication in several states, smoothly manages administrative department needs, team leadership and security planning. Knowledgeable about company requirements, behavior markers and signs of suspicious activity in both employees and guests. Highly observant and skilled with 3 years of progressive Security Operation Center experience with an additional 4 years in security operations with the Florida and Texas Department of Corrections
Overview
15
15
years of professional experience
Work History
Screener/Responder/Control Room Supervisor/
Microsoft ( Contractor)
08.2021 - Current
- Monitors cameras and the security system in the Security Operations Center (SOC).
- Serves as a weather watcher and monitors local information for their immediate area and alerts decision-makers to the potential impact of impending weather-related hazards.
- Processes visitors by utilizing the DCAT Security Dashboard. During periods of high-volume processing, the CRS may utilize on-shift responder(s) to facilitate the check-in process if SOP-directed security functions aren’t impacted.
- Maintains the logs and records as outlined within this SOP.
- CRS records completed welfare checks in the Desk Journal, under the observation information section.
- Resolves severity events on the assigned shift and serves as Incident Commander during the absence of the SSM or STM.
- Recommends discipline of assigned security officers to the SSM or STM.
- Ensures that shift personnel meet the proper uniform and personal appearance standards.
- Escalates personnel and payroll issues that can’t be fixed at his or her level.
- Identifies security shortfalls and offers suggestions for improving the security program
- Verifies accuracy of entries, including time stamps and signatures on all documents completed by officers on their shifts.
- Reviews the Paperless Patrol Checklist, reports, journals, and logs written on their shift. Verifies accuracy of entries completed by officers on their shifts.
- Briefs the incoming shift on incidents that took place on his or her shift and incidents that are continuing into the following shift.
- Ensure that all scheduled posts during their shift are filled.
- . Performs other duties as assigned by the AO, STM or SSM
- 1. Responds to security incidents as dispatched by the CRS or as directed by the SSM, STM, or AO.
- Conducts patrols of the interior and exterior of the facility. Refer to section 10.1, Patrol functions.
- Serves as Incident Commander pending arrival of the CSM, SSM, STM, AO, CRS, or member of a public service agency (police or fire).
- Prepares reports on incidents to which he or she responds.
- Performs other duties directed by the CRS, AO, STM, or SSM.
- Monitors the cameras located in the SOC when not on patrol, break, or a detail.
- Covers screening posts during break periods at managed sites on nights and weekends, and as directed by the CRS.
- When a site is monitored by the PSOC instead of a CRS, the onsite Responder is responsible for the following additional duties typically performed by the CRS: a. Responds to security incidents as dispatched by the PSOC or as directed by the responsible CSM, SSM, STM, or AO. b. Conducts patrols, completing patrol checklists. c. Conducts camera patrols. d. Escalates security events to the PSOC. e. Collaborate with the PSOC Watch Officer/Watch Supervisor to prepare reports on incidents to which they respond. f. Manages datacenter access control through the Datacenter Access Tool (DCAT). g. Manages hard key checkout and check in. h. Collaborates with the security screening officers as back up security support is needed. i. Performs other duties directed by the PSOC, CSM, SSM, STM, or AO. j. Covers screening posts during break periods on managed sites on nights and weekends, and as directed by the PSOC. k. Briefs the incoming shift on incidents that took place on their shift and incidents that are continuing into the following shift, and completes the shift pass down
- Coordinate with PSOC on ROB items and ensure their completion
- Ensure that every individual is screened in and out of the Secure Production Area (SPA)
- Ensure no prohibited items enter or exit Secure Production Areas
- Maintain the SAR of daily events
- Escalate any security issues at security checkpoint
HOA Security Officer
GardaWorld Security
12.2020 - 03.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Checked and verified photo identification prior to granting facility access.
- Patrolled and monitored premises in company vehicle and by foot.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Patrolled and monitored premises in company vehicle, and by foot.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Correctional Officer
Texas Department, Justice
07.2019 - 09.2020
- Supervise inmates
- Observe traffic in and around the compound
- Monitor, supervise and screen inmate visitor traffic
- Make periodic patrols of quarters and work areas
- Maintain proper security of inmates being transported
- Maintain knowledge of communication and other electronic equipment
- Maintain and demonstrate proficiency in the use and care of firearms, restraint methods and equipment and emergency measures
- Armed Inmate escort
- Maintain a record of equipment, supplies and other items
- Check inmate mail for possible contraband
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Completed intake paperwork, fingerprints, and searches.
- Observed behavior of residents individually and in groups.
- Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
- Inspected work sites and crew trucks for contraband, cleanliness, and safety.
- Assisted in development of procedures and policies to maintain peace and order in facility.
- Received and accounted for personal possessions and determined inmate work assignments.
- Interviewed inmates to obtain information and assess needs.
- Identified needed updates to correctional plans and assigned inmates to appropriate housing.
- Booked new inmates into facility and processed inmates for release.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Supervised inmates during meals, recreation and other activities.
- Conducted security checks of inmates and living areas.
- Prepared reports to document incidents and violations.
- Searched building and grounds, living quarters, and work areas for contraband.
- Made rounds at specified intervals and conducted head counts and roll calls.
Correctional Officer
Florida Department of Correction
02.2017 - 10.2018
- Supervise inmates
- Observe traffic in and around the compound
- Monitor, supervise and screen inmate visitor traffic
- Make periodic patrols of quarters and work areas
- Maintain proper security of inmates being transported
- Maintain knowledge of communication and other electronic equipment
- Maintain and demonstrate proficiency in the use and care of firearms, restraint methods and equipment and emergency measures
- Armed Inmate escort
- Maintain a record of equipment, supplies and other item
- Check inmate mail for possible contraband
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Completed intake paperwork, fingerprints, and searches.
- Observed behavior of residents individually and in groups.
- Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
- Inspected work sites and crew trucks for contraband, cleanliness, and safety.
- Assisted in development of procedures and policies to maintain peace and order in facility.
- Received and accounted for personal possessions and determined inmate work assignments.
- Interviewed inmates to obtain information and assess needs.
- Booked new inmates into facility and processed inmates for release.
- Identified needed updates to correctional plans and assigned inmates to appropriate housing.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Supervised inmates during meals, recreation and other activities.
- Conducted security checks of inmates and living areas.
Preheat Operator/ Pipe Grinder/ Line Feeder
Berg Steel Pipe Corp
04.2015 - 02.2017
- Heat and maintain high temperature, in order for pipe to be coated
- Document, label, and record pipe numbers for accountability
- Clean and ensure the interior pipe is cleared of debris and sandblasting particles
- Measure and tape specified areas of each pipe before painting
- Plug the end of each pipe and insert pipe into assembly line for sand blasting
- Maintain and control assembly line tempo
- Retrieve plug and ensure pipe is properly sand blasted on all exterior areas
- Roll pipe into the next line in order for pipe to be grinder and inspected
- Roll pipe into pipe oven for final heat stage
- Attach ropes and knots to prevent roll damage
- Document and maintain paperwork on blasting speed, test blasting profile, air temperature and humidity, the amount of grit used and replenish stock
- Inspect equipment and document malfunctions, Gardaworld Security
- Secure HOA property
- Patrol all HOA compounds
- Prepare HOA meetings
- Document activities occurred on property
- Issue equipment and access to activity areas
- Control and secure entry into HOA patrol
- Submit reports on patrols conducted
- Conduct vehicle patrols around the property
- Communicate with customers to ensure proper service
- Responsible for ensuring training is completed
- Performed visual and functional inspection of components to determine quality and identify defects.
- Followed protocols to enhance protection and maintain safe work environment.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Troubleshot assembly line to repair malfunctions and avoid disruptions.
Customer Service/Driver
Domino's Pizza
06.2014 - 04.2015
- Operate all equipment, Prepare Products
- Stock ingredients from deliver are to storage, work area, walk in cooler
- Take inventory and complete associated paperwork
- Receive and process telephone orders
- Clean equipment and facility
- Communicate verbally with customers and co-worker to process orders both over the phone and in person.
IT Work Study Assistant
Gulf Coast State College
01.2013 - 12.2014
- Provided clerical support, assisting with faxing, filing, and copying projects
- Recorded, organized, and communicated customer feedback to provide management with data for decision making
- Collecting and recording statistical and confidential information Designed standard input form to ensure consistent and complete data entry
- Knowledgeable in computer hardware, system design, and software solutions
- Strong technical, troubleshooting, and process management skills
- Knowledgeable in computer hardware, system design, and software solutions
- Completed research, compiled data, and assisted in timely reporting.
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Assisted development and implementation of new administrative procedures.
Auto Technician
Walmart
03.2012 - 01.2013
- Troubleshoot complex problems with equipment where the repair is not immediately visible or obvious
- Perform basic care and maintenance, including changing oil, giving tune-ups, checking fluid levels, and rotating tires
- Use testing equipment to ensure that repairs and maintenance are effective
- Identify mechanical problems, often by using computerized diagnostic equipment
- Communicate effectively with customers, suppliers, associates verbally and/or in writing to explain their automotive problems and the repairs done on their vehicles
Crew Chief
United, the Air Force
10.2008 - 09.2010
- Performed general, scheduled, and unscheduled maintenance on mechanical parts and components; pre-flight, thru-flight,and post-flight inspections of mechanical components, parts, and assemblies
- Analyze and interpret data from testing and troubleshooting procedures to determine and implement necessary repairs.
- Inspect jet engines to determine operational status using findings to determine adequacy of corrective and maintenance actions to ensure passage of Quality Assurance specifications and testing
- Supervised crew in daily inspections, troubleshooting, and preventive maintenance on C-5 Galaxy aircraft.
- Maintained safety by implementing effective procedures regarding hazardous actions, materials, and items.
- Enforced strict safety protocols to protect crew members.
- Coordinated aircraft inspections and repairs to maintain applicable standards.
- Updated flight and maintenance logs with current, accurate information.
- Coordinated complex multi-million-dollar aircraft repairs.
- Directed aircraft fueling, loading and unloading operations.
- Analyzed and troubleshot aircraft systems to identify and fix issues.
- Serviced and lubricated aircraft and subsystems to maintain equipment.
- Tracked aircraft performance and managed fuel usage.
- Monitored flight crew activities and coordinated schedules and assignments.
- Ensure accurate, detailed, and timely maintenance of required records on each aircraft
- Perform pre-flight, thru-flight, and post-flight inspections on assigned aircraft and document findings
- Install, disassemble, repair, and replace variety of subassemblies on diverse aircraft.
Education
High school diploma or GED -
Rutherford High School
Panama City, FL06.2008
Skills
- Law Enforcement
- Radio communication
- Software Troubleshooting
- Process Management
- Computer Networking
- Active Directory
- Computer Hardware
- Desktop Support
- Microsoft Windows
- Help Desk
- Power tools (8 years)
- Mechanical knowledge
- Emergency Procedure Implementation
- Computer Troubleshooting
- Operational Recordkeeping
- Microsoft Excel
Accomplishments
TDCJ Correctional Officer School
FDOC Correctional Officer School
USAF BMT Graduate
Certifications and Licenses
First Aid Certification
CPR Certification
Level 2 Guard Card
CJIS Adjudication
Certificate - Aerospace Propulsion Apprentice- Jet Engine
Certificate- Airframe. Power plant General
Timeline
Screener/Responder/Control Room Supervisor/
Microsoft ( Contractor)
08.2021 - Current
HOA Security Officer
GardaWorld Security
12.2020 - 03.2021
Correctional Officer
Texas Department, Justice
07.2019 - 09.2020
Correctional Officer
Florida Department of Correction
02.2017 - 10.2018
Preheat Operator/ Pipe Grinder/ Line Feeder
Berg Steel Pipe Corp
04.2015 - 02.2017
Customer Service/Driver
Domino's Pizza
06.2014 - 04.2015
IT Work Study Assistant
Gulf Coast State College
01.2013 - 12.2014
Auto Technician
Walmart
03.2012 - 01.2013
Crew Chief
United, the Air Force
10.2008 - 09.2010
High school diploma or GED -
Rutherford High School